Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... もっと見る
企業が回答しました
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... もっと見る
企業が回答しました
Found exactly what we were looking for and the staff member (Daniel) who assisted was extremely helpful. He advised on a variety of additional services, without any unwanted sales pressure and talked... もっと見る
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chaser Court, CH1 4QG, Chester, 英国
- 0333 999 9754
4.9
優良
4853件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Positive experience
Staff easily accessible, friendly, helpful, knowledgeable of product and worked as a team.
Showroom easy to move around and we were comfortable testing furniture.
2026年7月4日
DFS Furniture - Chester からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was great at dealing with…
Matt was great at dealing with everything we needed, and also really friendly, and helpful from start to finish 👌
2026年6月20日
DFS Furniture - Chester からの回答
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Aaron was helpful
Aaron was helpful, patient, and knowledgeable. Not pushy but available. Would recommend him.
2026年6月29日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jay was extremely helpful !
Jay was extremely helpful! Gave us all the information we needed. Never felt under any pressure to buy . Thank you so much . The manager was also very helpful and polite.
2026年6月29日
DFS Furniture - Chester からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Jay met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Customer service
2026年6月20日
DFS Furniture - Chester からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing and efficient customer service
We bought a couple sofas from Aaron today, who was very helpful and efficient in processing the order. He got us a good deal for the sofas for our new home that we are very happy with.
2026年6月27日
DFS Furniture - Chester からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Matt was fantastic from the off from…
Matt was fantastic from the off from offering a drink to answering all our questions and organising everything for us
2026年6月27日
DFS Furniture - Chester からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
The manger at dfs in Chester I can’t…
The manger at dfs in Chester I can’t remember his name but he was absolutely brilliant he was understanding and very patient and respectful, he explained everything the dos and don’ts
2026年6月27日
DFS Furniture - Chester からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service
We went into dfs in chester.
I like to just have a look round without being approached an feel harrassed.
Our experience was great.
When we had questions we asked the team and they explained everything in detal. It was relaxed but informative. Thank you
2026年6月26日
DFS Furniture - Chester からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly welcome even from the cleaner
Friendly welcome even from the cleaner! helpful staff efficient service!
2026年6月16日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chester からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Chester からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Went into the Chester showroom today, I’d seen a sofa I’d liked for a while and today was the day to buy. Greg and Tommy were very professional and I felt very comfortable in their presence. Not over selling which is a bonus but I did buy the extra products for peace of mind. Thanks again and looking forward to my new sofa!
2026年6月20日
DFS Furniture - Chester からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Matt was pleasant and polite but most…
Matt was pleasant and polite but most of all none pushy if he didn't know an answer to a question asked he went and found out
2026年6月20日
DFS Furniture - Chester からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
I visited DFS today and I was seen by…
I visited DFS today and I was seen by Alex and I would definitely score him a 10 out of 10. He was very helpful. And understood what I wanted so I would recommend the DFS if anybody is looking for a safer with limited access to their apartment thank you very much Steven Aldom
2026年6月19日
DFS Furniture - Chester からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Julia was very helpful
2026年6月19日
DFS Furniture - Chester からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Chester からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS customer service was excellent
DFS customer service was excellent
Don’t hassle you ,leave you to look around until you need them, very informative ,offered coffee refreshment ,
Very pleasant experience ,was able to choose and very pleased with the quality and value for money .
Would recommend.
2026年6月17日
DFS Furniture - Chester からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
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