Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... もっと見る
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... もっと見る
企業が回答しました
It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, 英国
- 0333 999 9763
4.9
優良
5039件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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DFS Furniture - Colchester からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We really enjoyed and were happy with…
We really enjoyed and were happy with the customer service. We really appreciate Mabs who supported us so much.
2026年8月19日
DFS Furniture - Colchester からの回答
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Mabs.
Kind Regards,
Jordan
DFS Customer Support
Chris the salesman was one of the best…
Chris the salesman was one of the best I have had the pleasure of dealing with, very knowledgeable and helpful, if the product is as good as the sales team we have made the right choice.
2026年8月20日
DFS Furniture - Colchester からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
From arrival to end Singh helped us…
From arrival to end Singh helped us with excellent advice and recommendations, gave us time to decide, all round excellent service.
2026年8月19日
DFS Furniture - Colchester からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Warm welcoming staff very helpful…
Warm welcoming staff very helpful provided good information around the after caste service and delivery. Have good advice on both sofas we were looking at to allow us to make a good informed decision. Also made us coffee. Highly recommend.
2026年8月10日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Relaxed and Friendly Atmosphere.
It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us about the products we were looking at. He was very friendly and helpful, nothing was to much bother and we did not feel rushed into making a decision. Everything was explained clearly and professionally, he was happy to repeat anything that we were unsure of and made the whole experience a pleasure not a chore.
2026年8月16日
DFS Furniture - Colchester からの回答
Hello Helen,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Colchester からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Chris helped us at Colchester branch
Chris helped us at Colchester branch, he was very informative and not pushy at all!
2026年8月16日
DFS Furniture - Colchester からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience at DFS Colchester…
Great experience at DFS Colchester choosing the Livie sofa set. Popped in a few times before to test before deciding with Mabs and Elaine being more than happy to help.
When purchasing Mabs was really helpful and made the purchase a smooth and a straightforward experience.
Would definitely recommend!
2026年8月16日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Colchester からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great experience from DFS we bought a…
Great experience from DFS we bought a sofa and a sales rep was absolutely brilliant
2026年8月15日
DFS Furniture - Colchester からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very happy with store experience
Very happy with store experience. Chris at Colchester was great. He was really helpful and made the whole ordering process easy and stress free.
2026年8月15日
DFS Furniture - Colchester からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Chris met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Colchester からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
2026年8月14日
DFS Furniture - Colchester からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was well informed by the sales
I was well informed by the sales personnel, he was very welcoming, professional and patience with to all my questions for him ,not all he made me a nice cup of coffee
2026年8月14日
DFS Furniture - Colchester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Top service from real warm and friendly…
Top service from real warm and friendly staff. Was offered tea or coffee and asked whether I’d like the air con machine moved to where we were sitting, as it was one of the hottest days of the year. The service was of highest standard, Mr.Singh was very thorough with his knowledge and explained everything clearly.
2026年8月13日
DFS Furniture - Colchester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good quality at competitive a price
The salesman, Mabs in the Colchester store was not pushy in any way. He was confident, professional and very knowledgable about the products.
The product was competitively priced and very comfortable.
We made the purchase.
2026年8月13日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were greeted with a smile by Singh…
We were greeted with a smile by Singh ,very helpful & informative, no pressure.offered honest advice.
2026年8月12日
DFS Furniture - Colchester からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great shopping experience
I knew the sort of thing I was looking for. Chris helped me to make the final choice and make the purchase. Which was done efficiently and pleasantly. Thanks Chris
2026年8月12日
DFS Furniture - Colchester からの回答
Hello Claudia,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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