Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... もっと見る
企業が回答しました
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I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... もっと見る
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... もっと見る
企業が回答しました
It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, 英国
- 0333 999 9763
4.9
優良
5039件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful
Elaine guided us through our purchase, she was friendly and very informative making everything very easy and relaxed.
2026年8月11日
DFS Furniture - Colchester からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Me and my two children visited DFS…
Me and my two children visited DFS Colchetser and saw Elaine, for what i anticipated to be an intense experience was made seamless and very relaxing! Elaine was honest and also very respectful. I would recommend people to personally see her! We are counting down the days untill our new sofas arrive to our new home! Thank you!
2026年8月1日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
IT was a very good experience
IT was a very good experience, the staff were helpful efficient but not pushy which is what I like in a sales person.
2026年8月11日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic service great person to talk…
Fantastic service great person to talk to customer service was excellent so I decided to buy
2026年8月9日
DFS Furniture - Colchester からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff made the visit worth…Joyce
The staff made the visit worth while,and the prices very good,
2026年8月10日
DFS Furniture - Colchester からの回答
Hello Joyce,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The whole experience was first rate
The whole experience was first rate , the sales advisor who sold us our furniture , a Mr Singh in Colchester branch was exceptional.
2026年8月8日
DFS Furniture - Colchester からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Mr Singh was a amazing man with so much…
Mr Singh was a amazing man with so much knowledge about the Sofa we purchased at Colchester DFS he is a very kind helpful man and the stores manager great as well. Coffee was nice as well.
2026年8月9日
DFS Furniture - Colchester からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Brilliant customer service from Mabs…
Brilliant customer service from Mabs and Singh- they were extremely helpful and worked together to help us find the perfect sofa! Very patient with us as indecisive buyers and helped us to see what would and wouldn’t fit in our front room!
2026年8月9日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Colchester からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Finally found what I was looking for…
Chris was excellent and incredibly helpful, knowledgeable as well as friendly.
2026年8月8日
DFS Furniture - Colchester からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
We had immediate help as soon as we got there. Very helpful and efficient service. Friendly and professional.
2026年8月8日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Today I bought furniture from DFS
Today I bought furniture from DFS. The man that serviced me was called Singh..He was great.. his customer service in the store was great . I’d definately recommend him to friends. We were given a coffee too which was lovely x Thankyou Singh
2026年8月7日
DFS Furniture - Colchester からの回答
Hello Lorraine,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Am amazing experience with a…
Am amazing experience with a enthusiastic member of staff who was super helpful & knew all his products
2026年8月7日
DFS Furniture - Colchester からの回答
Hello Tracey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Colchester からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Superb service from marbs today when…
Superb service from marbs today when buying my sofa, everything about the whole experience from start to finish was exceptional. I cannot thank Marbs and his team enough for the help and service I have received. I cannot wait to receive my new sofas with the express delivery! Amazing!
2026年8月5日
DFS Furniture - Colchester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Buying new sofas
Very friendly welcome and good choice of sofas. Everything was fully explained so didn’t feel any pressure to buy. Left feeling that we were valued customers.
2026年8月4日
DFS Furniture - Colchester からの回答
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
10/10 service
Very happy with the service recived in store today mabs was very helpful much better service in store from him. Helped us pick the right sofa for our home.
2026年8月3日
DFS Furniture - Colchester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Was served by Emma
Was served by Emma. Impeccable service. Very knowledgeable and explained the options and found exactly what we were looking for.
2026年8月1日
DFS Furniture - Colchester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I visited the Colchester store and lady that helped me was very helpful and kind
I visited the Colchester store and the lady I had was Very straight forward very helpful and answered all questioned I had, would recommend highly
2026年7月27日
DFS Furniture - Colchester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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