DFS Furniture - Coventry レビュー 

4,230
TrustScore 5段階評価の5

4.9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... もっと見る

企業が回答しました

5つ星のうち5の評価

From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... もっと見る

企業が回答しました

5つ星のうち5の評価

Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... もっと見る

企業が回答しました

5つ星のうち5の評価

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, 英国

  • 0333 999 9756

4.9

優良

TrustScore 5段階評価の5

4230件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(4,230)

過去12か月のレビュー数: 94,712

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Liked it because they leave you until…

Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come

2026年3月28日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Good selection of sofas to choose from

Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.

2026年4月2日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Helpful staff

Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.

2026年4月3日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great professional service

Really pleased with the whole process Steve was super helpful explained everything really impressed thank you

2026年4月3日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Such a pleasant shopping experience

Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.

2026年4月3日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great service, excellent options and hopefully a lovely new sofa

The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.

Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.

2026年4月3日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Salesman clear and concise about…

Salesman clear and concise about suite,guarantee and delivery.
No pressure.

2026年4月2日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

greeted by Will

We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.

2026年4月2日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち4の評価

I was happy with my purchase they…

I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room

2026年4月1日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning Miss Adderley,

Thank you for taking the time to give us a rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

"We had an absolutely amazing…

"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"

2026年3月27日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great customer service

Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you

2026年3月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Will served us today

Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend

2026年3月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good afternoon Liz,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful staff

Very helpful staff

2026年3月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

DFS AMAZING

From the minute we walked through the door we felt at ease we were approached by lovely members of staff who welcomed us to the store asked if they could help but as soon as we explained we wanted to just have a look round they left us to it with no pushing with questions or bother and that was exactly what we prefer, after a good look round we caught the attention of Steve asked him a few questions about items we were interested in and he was absolutely amazing new exactly how to answer our questions and concerns he had perfect knowledge and we couldn’t of been happier and we were able to order the chairs we wanted and they are to be delivered within a week which was an extra surprise as our last sofa we ordered from a different store took three months we wish we had shopped with DFS before. If you’re looking for amazing service and products go to DFS in Coventry and ask for Steve. Thank you DFS for having this guy on your team 5* A+ and more.

2026年3月21日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good custom service

Friendly, professional & v helpful staff.
Good choice of fabrics.

2026年3月27日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

No pushy sales people

No pushy sales people
Very friendly and informative sales assitant

2026年3月26日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great furniture store.

The store was welcoming without being overbearing or feeling pressured/hounded. Once I knew what I wanted it was handled smoothly and quickly to purchase the items.
Lots of options in store and good deals on.

2026年3月23日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Our experience was amazing from as soon…

Our experience was amazing from as soon as we walked in very helpful

2026年3月21日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Steve Newey was a fantastic help to us…

Steve Newey was a fantastic help to us in assisting us with all our sofa needs. He ran through all the options and costings clearly and effectively. Thank you Steve, next time we need any furniture we will be coming back to you. Thanks again

2026年3月22日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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