I was very happy with the service provided by the agent, excellent customer service, gave a variety of choice in two things we was after sofa and bed, was very patient as I had to help translate to mu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service from Matin I had a really great experience at DFS Croydon. I spoke with Matin, who was extremely helpful, friendly and professional. He took the time to understand wh... もっと見る
We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... もっと見る
企業が回答しました
Kush was a great salesman. Really professional. He was knowledgeable, competent and has a zero pressure energy about him. I also noticed how he always had an eye open to what was going on around him.... もっと見る
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Hesterman Way, Valley Park, CR0 4YJ, Croydon, 英国
- 0333 999 9773
4.9
優良
6859件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We were welcomed and treated very…
We were welcomed and treated very nicely .
The salesman was honest and extremely helpful.
2026年5月30日
DFS Furniture - Croydon からの回答
Good Afternoon,,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience shopping at dfs Croydon. The sales advisor was really helpful and patient. She gave us plenty of space to browse and test out different models. When it came to place the order, everything was explained clearly. Excellent customer service.
2026年5月30日
DFS Furniture - Croydon からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Positive sales experience at DFS
The sales assistants were attentive and helpful. They were able to answer any questions we had. We appreciated how they took the time to check the order was correct on multiple occasions. This attention to detail is important and hopefully means there will be no hiccups at a later stage. We had our young son with us and the sales assistants were very accommodating of this. The true test will obviously be in the delivery and quality of the furniture but it was an efficient and friendly sale.
2026年5月30日
DFS Furniture - Croydon からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
2026年5月30日
DFS Furniture - Croydon からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Anushka at the Croydon store was…
Anushka at the Croydon store was extremely helpful, patient and very pleasant to deal with. Thank you so much Darren & Lucy.
2026年5月29日
DFS Furniture - Croydon からの回答
Hello Darren,
Thanks for your lovely feedback, we’re glad to hear Anushka met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very polite and courteous and a funny…
Very polite and courteous and a funny guy 10 out of 10
2026年5月28日
DFS Furniture - Croydon からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great staff and service
Joy was very kind and helpful and made it easier for me to find the right sofa. He also offered us free hot drinks, it was a pleasure meeting joy.
2026年5月18日
DFS Furniture - Croydon からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Te furniture was nice and the…
The furniture was nice and the salesperson was very helpful and very nice
2026年5月19日
DFS Furniture - Croydon からの回答
Hello Calvin,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Croydon からの回答
Hello Amera,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
We had a brilliant experience in dfs…
We had a brilliant experience in dfs Croydon, the team were so professional in selling us our sofa on a very hot bank holiday! Answered all our questions, very knowledgeable, not too pushy, second checked the order. Very happy
2026年5月24日
DFS Furniture - Croydon からの回答
Hello Ruby,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Customer service
We received excellent customer service from a gentleman called Joy. He was patient and able to deal professionally with all of our questions regarding a new sofa we wanted to purchase.
2026年5月22日
DFS Furniture - Croydon からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great customer service
I was very impressed with hospitality and the information that I received from the kushal he was meticulously with his details about the products that was available in store and information about products care
2026年5月25日
DFS Furniture - Croydon からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was so lovely the staff took care of…
It was so lovely the staff took care of all my needs and made the process of me furniture shopping very smooth.
2026年5月25日
DFS Furniture - Croydon からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic salesman
Fantastic salesman , very professional, friendly and knowledgeable. Service was outstanding.
Top customer service
2026年5月25日
DFS Furniture - Croydon からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Croydon からの回答
Hello Grace,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great friendly staff and very helpful…
Great friendly staff and very helpful and knowledgeable
2026年5月25日
DFS Furniture - Croydon からの回答
Hello Jessica,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We were served by Joy in Croydon DFS
We were served by Joy in Croydon DFS. Great service and extremely helpful
2026年5月25日
DFS Furniture - Croydon からの回答
Hello Amy,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent collection
We liked all the sofas on display. There was a good collection of sofas, which gave every buyer an extensive choice to match their budget.
Staff were professional and helpful.
2026年5月17日
DFS Furniture - Croydon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Croydon からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Yeah it was great
Yeah it was great, I'm now down £1100 and have no food to eat because I cannot afford to buy but Yeah it was great
2026年5月23日
DFS Furniture - Croydon からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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