DFS Furniture - Derby レビュー 

3,746
TrustScore 5段階評価の5

4.9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... もっと見る

企業が回答しました

5つ星のうち5の評価

Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... もっと見る

企業が回答しました

5つ星のうち5の評価

Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options

企業が回答しました

5つ星のうち5の評価

Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, 英国

  • 0333 999 9818

4.9

優良

TrustScore 5段階評価の5

3746件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,746)

過去12か月のレビュー数: 96,947

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5つ星のうち5の評価

Nicola was a really friendly

Nicola was a really friendly , knowledgeable and efficient sales assistant that helped make the sale a fun experiance

2026年5月25日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you for sharing your positive feedback with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

My experience as normal with Sunny at…

My experience as normal with Sunny at Derby Meteor centre DFS amazing. I have been coming here for about 20 years now and have I had Sunny do my order or the manager Michael and have always had a professional experience with either of them and will not go anywhere else to order my Furniture. Thank you both as always 10/10.

2026年5月23日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great selection of Sofas

Great selection of Sofas, the lady that dealt with us was very informative, helpful and understood our needs with no pressure, showed us so many different options of colours, style and material. Took us 3 trips but have finally decided to go for 2 x 3 seater Sofas

2026年5月21日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Sales lady Amie was very helpfull…

Sales lady Amie was very helpfull without being pushy.
She understood our requirements and gave good advice.

2026年5月19日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

DFS are the best

DFS are the best. Their furniture is of the highest quality and are very durable. It looks great in our home.

2026年1月18日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Good morning Paul,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Wayne was very knowledgeable

Wayne was very knowledgeable, succinct and helpful. The whole process was seamless. Thank you so much!

2026年5月19日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Amazing staff

Amazing staff, very helpful

2026年5月17日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Staff will ask if you need help and if…

Staff will ask if you need help and if you don't they leave you to browse at leisure . They are very pleasant and easy to talk to and make you feel comfortable would recommend to others .

2026年5月17日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Good afternoon,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I always enjoy coming to Dfs for good…

I always enjoy coming to Dfs for good quality sofas. The staff was friendly and informative. Great value.

2026年5月16日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Good morning Jean,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The gentleman that dealt with me was…

The gentleman that dealt with me was very friendly and very helpful. He explained every thing in great detail and to what I was entitled to

2026年5月15日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Good service

Good service

2026年5月14日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Fantastic

We had a fantastic experience at DFS thanks to Anne Marie. She was incredibly friendly, professional and patient throughout the entire process. She took the time to understand exactly what we were looking for and offered helpful advice.
Anne Marie went above and beyond to make sure everything was perfect, and her excellent customer service truly stood out. She is a credit to DFS, I would highly recommend asking for her if you visit the store.

2026年5月13日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Furniture Hunt

I had a most memorable experience at dfs today. I received a warm welcome by Courtney ( sorry if I misspelled the name) He was absolutely fabulous. He took his time to explain things to me in detailed and friendly manner whilst offering me different options to choose from and was very patient even though I changed my mind a couple of times.

The furnitures are absolutely perfect and credit options was great.

I had a wonderful experience and definitely recommend to anyone in need of furniture.

2026年5月13日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service

Connor has dealt with my claim from start to finish of ordering very knowledgeable not pushy one bit with choosing a new sofa really good customer service from him nice and easy transaction he’s an asset to dfs.

Thanks again 👍

2026年5月12日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The sales assistant was polite

The sales assistant was polite, friendly and helpful. He explained everything about the furniture, the process of ordering and payment options with patience and time. No hard sell or pressure.

2026年5月4日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち4の評価

Nicky at the Derby branch was very…

Nicky at the Derby branch was very helpful from start to finish with our purchases.

2026年5月3日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Outstanding Service from Amie at DFS Meteor Centre Derby

We ordered our Carlisle sofas from the French Connection range today at DFS Meteor Centre Derby and wanted to say a huge thank you to Amie for all of her help.

She was incredibly knowledgeable, patient and professional from start to finish. Nothing felt too much trouble and she took the time to explain all the options available to us, helping us feel completely confident in our choice. Her friendly approach and attention to detail made the whole experience enjoyable and stress free.

It’s so refreshing to receive such genuine customer service these days. We’re absolutely delighted with our order and can’t wait for our new sofas to arrive.

Thank you again Amie for all your help.

2026年5月10日
DFS Furniture - Derby ロゴ

DFS Furniture - Derby からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

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