I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... もっと見る
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Paisley made our experience! We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impul... もっと見る
企業が回答しました
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, 英国
- 0333 999 9742
4.9
優良
4395件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Only went to browse :)
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your patience, your friendliness and guidance & for making it an easy transaction.
2026年8月15日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
New purchase completely positively
The staff at DFS Droitwich made the choosing and purchasing of our new items swift and uncomplicated. There was no pressure. Our queries were addressed and details checked. A good level of customer service and done with a personal approach. Thank you.
I would have given a full rating if there had been flexibility or availability on the material swatches, but this is not about the staff at the store, more about the DFS policy I am sure.
2026年8月15日
DFS Furniture - Droitwich からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Droitwich からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello Andrea,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Totally sorted by Jackie who was both…
Totally sorted by Jackie who was both highly professional and friendly.
2026年8月13日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Ordered new suit to day staff first…
Ordered new suit to day staff first class not pushy and very helpful would certainly go back to dfs droitwich
2026年8月13日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Our experience with DFS has been great…
Our experience with DFS has been great that is mainly because of May who is very attentive, helpful, patient.
2026年8月13日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Really nice sofa and very helpful chap…
Really nice sofa and very helpful chap who served us.
We have now bought two sofas and whilst the second one has not arrived we are really pleased with the first one, so much we had another.
Thanks Jazz, your a top chap!
2026年8月12日
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The service lee the sales person was…
The service lee the sales person was extremely helpful
2026年8月11日
DFS Furniture - Droitwich からの回答
Hello Beryl,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Droitwich からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello Kaddy,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Super helpful and supportive!
May was super helpful and supportive. She took the time to explain all the options and helped us to visualise our dream sofa. Fab customer service. Very excited to sit in our new sofa! Thank you so much, we will definitely post some photos
2026年8月10日
DFS Furniture - Droitwich からの回答
Hello Mrs Parry,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Jas was very helpful and knowledgeable
Jas was very helpful and knowledgeable, he was great. Fully appreciate how smooth Jas made the experience.
2026年8月9日
DFS Furniture - Droitwich からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and friendly staff :)
The member of staff was patient, friendly and helped talk us through all the steps of our purchase. They offered professional opinions without trying to hard sell extras and genuinely treated us like people. 5 Star experience!
2026年8月9日
DFS Furniture - Droitwich からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
I was served by Paisley at the…
I was served by Paisley at the Droitwich store, I came in twice and on both occasions had lots of questions, she was patient, kind and no question was too much for her, she guided me through my purchase and explained everything perfectly what an asset to the store!
2026年8月9日
DFS Furniture - Droitwich からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
May was very knowledgeable about the…
May was very knowledgeable about the sofa that we wanted to buy, and explained clearly about the insurance products that we brought,
2026年8月9日
DFS Furniture - Droitwich からの回答
Hello Barry,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Droitwich からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Nice range of sofas to look at and try
Nice range of sofas to look at and try. Helpful staff
2026年8月8日
DFS Furniture - Droitwich からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
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