We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... もっと見る
企業が回答しました
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... もっと見る
企業が回答しました
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
467 Clepington Road, DD3 8RX, Dundee, 英国
- 0333 999 9823
4.9
優良
5975件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Dundee からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Friendly, lovely staff :)
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the customer service was excellent. Would definitely recommend and will definitely be back! 😊
2026年7月27日
DFS Furniture - Dundee からの回答
Hello Alisa,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Wonderful service from Ellie
Wonderful service from Ellie. She was polite and friendly and gave me all the advice I need and her own personal tip for rotation of cleaning my new sofa. 10 isn't a high enough score. She fabulous in her position.
2026年7月27日
DFS Furniture - Dundee からの回答
Hello Candi,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent
Had great patience with me and was polite, friendly and answered all my questions with ease,
2026年7月27日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lovely showroom and lots of choice
Lovely showroom and lots of choice, staff were respectful and not pushy, given time alone to look around and try out sofas without pressure
2026年7月27日
DFS Furniture - Dundee からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
All staff were very knowledgeable about…
All staff were very knowledgeable about products and purchase was so easy
2026年7月26日
DFS Furniture - Dundee からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Dundee からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in DFS Dundee today
Great experience in DFS Dundee today. Went in to have a look and came away with a bargain! Can’t wait for our new suite. Thank you to Beth for going above and beyond to getting us what we wanted. Fab service.
2026年7月26日
DFS Furniture - Dundee からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Beth met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sean was brilliant
Sean was brilliant, really understood what we wanted and helped us get the perfect couch and bed
2026年7月25日
DFS Furniture - Dundee からの回答
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Sean.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Dundee からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Excellent Service from Sean
Excellent Service from Sean. Great assistance and explanation of the product and maintenance/ care of the product. Very friendly and relaxed experience. Thank you.
2026年7月25日
DFS Furniture - Dundee からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Sean met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service - very friendly and knowledgeable about the products on offer 👍🏻
2026年7月24日
DFS Furniture - Dundee からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Dundee からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
My contact within the store was Shaun, who was very knowledgeable explaining all I wanted to know about my purchase. It was a pleasure to do business with him.
2026年7月23日
DFS Furniture - Dundee からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and helpful
Very friendly and helpful - love my new sofa and the care your whole team took from the sales experience to the delivery
Well done dfs
2026年3月29日
DFS Furniture - Dundee からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Beth who works there was absolutely…
Beth who works there was absolutely amazing so helpful,
2026年7月23日
DFS Furniture - Dundee からの回答
Hello Helen-Marie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Positive experience
I had a very positive experience at DFS in Dundee, I was looked after by Jackson who I found to be extremely helpful and indeed a very personable, likeable young man. He was thorough and explained everything I needed to know about the reclining chair I had purchased and gave detailed information about caring for the fabric of the chair and details of extended warranty. I felt relaxed and unhurried throughout the whole process.
2026年7月22日
DFS Furniture - Dundee からの回答
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
We used DFS before for our sofa buying…
We used DFS before for our sofa buying needs. We explained to Amy the sale person what we were after and she found it for us. She was friendly and helpful.
2026年7月22日
DFS Furniture - Dundee からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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