We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... もっと見る
企業が回答しました
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... もっと見る
企業が回答しました
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
467 Clepington Road, DD3 8RX, Dundee, 英国
- 0333 999 9823
4.9
優良
5972件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Found exactly what we were looking for
Found exactly what we were looking for. Delivery date quicker than expected.
Staff were very helpful.
2026年7月19日
DFS Furniture - Dundee からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful assistant
Very helpful assistant, gave us space to think which was appreciated.
2026年7月18日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
very friendly staff
very friendly staff. Emily took her time with us giving us various measurements & options to help us decide on our purchase .
Everything was explained very clearly in regards to our order and it's expections for delivery date
2026年7月18日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Service provided by Emily was…
Service provided by Emily was informative , good knowledge and very friendly, was a pleasure to shop
2026年7月16日
DFS Furniture - Dundee からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Assistant had good knowledge of the…
Assistant had good knowledge of the product and was clear and conscience regarding options
2026年7月16日
DFS Furniture - Dundee からの回答
Hello Gwen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and friendly.
Jackson was a great help today. The sofa we'd seen online wasn't in store for us to try out but he was able to (within seconds) point us to another that was built in a very similar style so we could at least get an idea. Laid back and not pushy but there with everything we needed when we needed it.
2026年7月15日
DFS Furniture - Dundee からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
A well laid out store with several…
A well laid out store with several afordable options. Staff member was very helpful but not pushy.
We visited the store a few times and on each occasion we received respectful assistance.
2026年7月14日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello Dariusz,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
we had excellent service yesterday…
we had excellent service yesterday everything was explained extremely well to us so that we went on to buy a suite and coffee table we also got a nice cup of coffee while we waited for our paper work to be done a big thank you to the staff at d f s
2026年7月13日
DFS Furniture - Dundee からの回答
Hello Kathleen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful staff assistant supplied…
Helpful staff assistant supplied accurate information detailing sizes and prices, additional options and very thorough.
The service was efficient.
We were offered coffee during the booking process and all questions were answered. Excellent customer service.
2026年7月13日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly and personable
Jackson was very friendly and personable. He went through multiple sofa options to make sure I was happy with what I was going for. He didn’t rush me, which I was grateful for. Discount would have made the review an 11 😂.
2026年7月4日
DFS Furniture - Dundee からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sean the Sales assistant was so helpful. …
Sean the Sales assistant was very strong on his product knowledge but more than that he listened to what I needed and made sure I was aware of all the different options I could consider to meet my needs. He was very attentive but definitely not pushy. I’d recommend dfs to others. Looking forward to receiving my furniture.
2026年7月13日
DFS Furniture - Dundee からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service from the…
Excellent customer service from the minute we arrived until the minute we left staff name Sean
2026年7月13日
DFS Furniture - Dundee からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great sales person
Great sales person. Felt well looked after. Sofa arrived ahead of lead time, delivery men were great. Excellent
2026年5月31日
DFS Furniture - Dundee からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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