DFS Furniture - Edinburgh レビュー 

10,106
TrustScore 5段階評価の5

4.9

A1, Milton Link, EH15 3QH Edinburgh, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From start to finish service at DFS was first class. We had a great experience with staff who were extremely helpful in particular Bali who was so helpful, made us feel at ease and took time with us... もっと見る

5つ星のうち5の評価

We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a fantastic experience buying our very first couch for our first home together yesterday. Zara & Roy couldn’t have been any more helpful. They were full of knowledge and great advice.

企業が回答しました

5つ星のうち5の評価

Following a very unsatisfactory purchase from another retailer we decided to buy our new sofas from DFS We went to the Edinburgh branch where we were very impressed with Zara's professionalism and k... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(10,106)

過去12か月のレビュー数: 96,596

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very lovely lady served us

Very lovely lady served us, was really knowledgeable and patient!

2026年7月14日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Zara was excellent

Zara was excellent, patient and helpful. Her knowledge helped ne decide on my purchase

2026年7月15日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Riddhi was exceptionally helpful

Riddhi was extremely helpful, friendly and professional throughout the whole experience - the showing of suites on the Tuesday evening as well as the sales closure on the Wednesday afternoon.

2026年7月15日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The staff were friendly and…

The staff were friendly and approachable and gave me time to look around to decide what I wanted

2026年7月14日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello Sarah,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Zara was a great help

Zara was a great help. Attentive and listened to oor needs to find perfect sofas

2026年7月14日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello Mrs Binning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Ryan at the Edinburgh store was very…

Ryan at the Edinburgh store was very helpful and friendly.

2026年7月14日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello Roo,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very happy

We were greeted by Kerry as we entered the store and kindly said if we needed any help just to ask.When we picked our sofa she was there to easily sort everything out for us.

2026年7月13日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service from the staff in…

Excellent service from the staff in store, they listened to what we wanted, answered all our questions, and were patient while we decided!

2026年7月12日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Really easy process

Really easy process. Not a pushy sales environment but good engagement from sales people

2026年7月13日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The lady that was helping us

The lady that was helping us, Zara was very nice and showed us through a lot of sofas to pick and her communication was great and I enjoyed the experience a lot mostly due to the great customer service, I left very happy

2026年7月13日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

As soon as we walked in we were…

As soon as we walked in we were welcomed by Zara with a friendly smile and I trusted her straight away. She listened to what our needs were and was so patient. We left with couch if our dreams.

2026年7月13日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

excellent experience

salesmen very helpful and professional. introduced himself when we went in asked what we were looking for and explained the best way to go round the shop for what we were looking for. gave us plenty of time to look.
colleague who checked the order was also very pleasant

2026年7月13日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Fab experience

Great variety of sofa options in store. Very friendly and helpful staff, not too stifling. Excellent customer service!

2026年7月12日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very helpful staff

Very helpful staff. They don’t hound you for a sale but check in with you. Allow you to look around and go to them if interested in buying. Staff knowledgable and approachable. Great experience.

2026年7月5日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Ryan at dfs Milton Rd customer service…

Ryan at dfs Milton Rd customer service was absolutely fantastic gave us plenty of time to look around & answer any questions that we had he explained everything & gave us lots of choices & mist important he listened to what we wanted i would definitely buy from again

2026年7月12日
自発的なレビュー
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, very friendly, listened to what we were asking then gave us all the information that we needed, gave us time to have another look to make sure we would be happy with our choices, then Ryan explained our payment options & went over everything with us before we agreed to everything would definitely recommend as friendly approachable staff

2026年7月12日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The Tiny little things are important

This lady was so friendly and professional! She made us so comfortable from start to finish and also her superior looking over the deal was really professional !

2026年7月12日
DFS Furniture - Edinburgh ロゴ

DFS Furniture - Edinburgh からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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