We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... もっと見る
企業が回答しました
Molly at the Enfield DFS was a really lovely person. She was kind and friendly and answered all our questions with ease. She spoke about the product we were purchasing and although offered us other... もっと見る
企業が回答しました
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Great Cambridge Road, EN1 1UJ, London, 英国
- 0333 999 9783
4.9
優良
6770件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was helped quickly
I was helped quickly. Saif was knowledgeable about the styles I was looking for and gave me all the information I needed.
2026年8月8日
DFS Furniture - Enfield からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Saif was very helpful and relaxed
2026年8月8日
DFS Furniture - Enfield からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great Customer Service and the…
Great Customer Service and the welcoming of the team members were outstanding will definitely recommend anyone looking to buy 🛋️
2026年8月7日
DFS Furniture - Enfield からの回答
Hello Saina,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Great customer service
I chose my sofa and the salesman went through everything quickly and was very helpful and professional
2026年8月7日
DFS Furniture - Enfield からの回答
Hello Jane,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly professional staff who was…
Friendly professional staff who was knowledgeable about the different sofas and quality leather materials. Thank Iqbal as he helped me to find the right sofa for my house
2026年8月7日
DFS Furniture - Enfield からの回答
Hello Nickie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Enfield からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Brilliant sales rep who made the whole…
Brilliant sales rep who made the whole experience enjoyable
2026年8月1日
DFS Furniture - Enfield からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Enfield からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really friendly
Really friendly, helpful and knowledgeable staff. No pressure, opportunity to compare models, great choices
2026年8月4日
DFS Furniture - Enfield からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service by your sales staff Lisa
Excellent service by your staff, Lisa was so helpful guiding me through the process of purchasing the sofa which I wanted to purchase. She helped me through the 0% deal which was being offered by DFS.
Thank you Lisa.
2026年8月4日
DFS Furniture - Enfield からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
We were fortunate to gain the obvious…
We were fortunate to gain the obvious experience and knowledge and exceptional customer service of Lisa this afternoon.
Everything was explained clearly
and there was no hard sell, there didn't need to be. Lisa made it all very easy.
2026年8月4日
DFS Furniture - Enfield からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Enfield からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS Furniture - Enfield からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I visited DFS Enfield near to closing…
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went through. The Manager supported the process to go ahead after closing time. We were treated with utmost personalised care. Waiting for delivery!!!
2026年8月2日
DFS Furniture - Enfield からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great Customer service - Snehal
Snehal made the experience less stressful by explaining everything clearly, gave us all the information and was very friendly! Supported us when we had to make a change to our booking which isn’t always easy, we appreciate his customer service. Thank you Snehal!
2026年8月2日
DFS Furniture - Enfield からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Enfield からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Easy and very helpful
Easy and very helpful. Were allowed to think about our choice were not under any pressure to buy and helpful when we had questions
2026年8月2日
DFS Furniture - Enfield からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Good customer service but waiting time…
Good customer service but waiting time is not comfortable
2026年8月1日
DFS Furniture - Enfield からの回答
Good Morning,
Thank you so much for sharing your feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Jordan
DFS Central Customer Support
As first time buyers of a new home &…
As first time buyers of a new home & therefore the first sofa we brought, the staff member who worked with us was so helpful and accommodating! Would defo reccomend DFS
2026年8月1日
DFS Furniture - Enfield からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
I had a lovely experience with the sale representative.
I had a lovely experience with the sale assistant. She had a full knowledge of the products and the needs of the customer.
She explained and showed us the different types of furnitures and the different selections.
She was friendly, helpful and full knowledge.
I had a 100% customer satisfaction.
Thank you.
2026年8月1日
DFS Furniture - Enfield からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。