DFS Furniture - Exeter レビュー 

4,216
TrustScore 5段階評価の5

4.9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... もっと見る

企業が回答しました

5つ星のうち5の評価

Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... もっと見る

企業が回答しました

5つ星のうち5の評価

We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, 英国

  • 0333 999 9816

4.9

優良

TrustScore 5段階評価の5

4216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,216)

過去12か月のレビュー数: 92,543

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I thought I had bought a sofa

I thought I had bought a sofa. Needed to check measurements and speak with DFS. Got stuck in chatbot, it closed the conversation. Terrible. Will cancel my order

2026年4月14日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Hi Rosie, I am really sorry to hear you are waiting to cancel your funriture order. If you need any assistance please do contact us on 0333 99 99 777 we would be happy to see how we can help assist you further.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Orka natural compact corner sofa

100% customer service & knowledge & very welcoming member of staff dealt with my order & he is a credit to your store 😀 👍 👌

2026年4月20日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Staff very helpful but not over…

Staff very helpful but not over powering. Allowed us time to sit and try sofas.

2026年4月20日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good

Good experience

2026年4月13日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good afternoon Lorraine,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service and advice at the…

Excellent service and advice at the store in Exeter. No cheap sales pitching or pushyness. Very helpful and got me to where I needed to be in what I was looking for.

2026年4月18日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The perfect sofa

We were helped by Matt who was very friendly (and good with our manic 3 year old!) He was the perfect salesman who helped us choose the perfect sofa for our family, and he knows a few good jokes too!

Very happy with the level of service we received, and we are looking forward to having our new sofa delivered!

2026年4月18日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Staff and service were fabulous

Staff and service were fabulous! Helped us straight away and discussed all our options, sizes, styles. Very happy. Look forward to our new sofa arriving!!!!

2026年4月18日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Buying a sofa made relaxing and simple

Marcus made our experience easy, we told him what we wanted and how we wanted it and he pointed us in the right direction. Then he talked us through the material options and extras to get exactly what we were looking for. We never felt rushed or hassled like a lot of salesman are.
Thank you.

2026年4月16日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very helpful staff & knowledgeable I…

Very helpful staff & knowledgeable I look forward to receiving my purchase

2026年4月16日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very friendly and helpful!

Marcus was very friendly and helpful. We were given the space to walk around on our own, didn't feel pressured into buying anything. Originally we had planned to just look and get an idea of what kind of sofa we would want, but we found the perfect one - as well as a matching footstool and a coffee table! All the staff were great, good service and great products. We are very happy and are looking forward to our new sofa!

2026年4月16日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Marcus met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

The sales lady was very helpful and…

The sales lady was very helpful and knowledgeable,
She couldnt do enogh to help and put herself out to make it right for us

2026年4月12日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very happy with overall experience

We went in the first time and was helped by Kelsey. She was very well informed about her products, very helpful re sizes of sofas and gave very sound advice. She was helpful but not pushy. We went home to do final checks and arranged to go back to buy two sofas on one of her working days. She is a credit to DFS. Knows her product and quickly gets to know her customers.

2026年4月15日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service! Very helpful with understanding everything involved! Made the process so easy! The staff member that went through the process with us was absolute perfect

2026年4月15日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good morning Kieran,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

We were very pleased with Kelsie

We were very pleased with Kelsie, her advise and her helped enabled us to find what we wanted.
We are very happuy with her performance.

2026年4月15日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Good morning Mike,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Purchase experience

I was assisted by a very nice lady who was very professional, friendly, patient, and not at all pushy. She really is a credit to DFS. And the coffee is fabulous !!!!!

2026年4月14日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

The whole experience of purchasing our…

The whole experience of purchasing our first ever new sofa was made all the better by the great customer service we received at the Exeter store!

2026年4月13日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

A pleasant and professional service.

Curtis was polite friendly and respectful. He knows the products and guides when requested.
He was not at all pushy.
Very helpful.
A pleasant and professional service.

2026年4月13日
DFS Furniture - Exeter ロゴ

DFS Furniture - Exeter からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

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