DFS Furniture - Giltbrook レビュー 

5,207
TrustScore 5段階評価の5

4.9

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent customer service, no forcing or Jumping on me as soon as I walked through the door. Staff were very friendly and approachable. Made you feel comfortable and spent time exploring options. Lov... もっと見る

企業が回答しました

5つ星のうち5の評価

We were left to browse without being hassled constantly but were made aware that help and advice were available at any time. When we were ready to discuss models and features Thomas (Tom) was very... もっと見る

企業が回答しました

5つ星のうち5の評価

Super friendly and easy to talk to, helped answer all queries we had, straight to the point in regards to all the information we needed and even made all four of us a drink whilst we waited. All aroun... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales rep was friendly and professional. He did not rush me and explained everything really well. I did not feel pressured, and to be honest before entering the store I thought there may be a pres... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, 英国

  • 0333 999 9777

4.9

優良

TrustScore 5段階評価の5

5207件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,207)

過去12か月のレビュー数: 100,498

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very clean store

Very clean store. Explained what I was looking for and was directed to bed section. Within minutes the order had been sorted and financial bit done. Very efficient staff and very helpful.

2026年7月24日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Peter,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fantastic service

The sales rep was friendly and professional. He did not rush me and explained everything really well. I did not feel pressured, and to be honest before entering the store I thought there may be a pressure sale but there wasn't.

2026年7月24日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Excellent customer service, no forcing or Jumping on me as soon as I walked through the door. Staff were very friendly and approachable. Made you feel comfortable and spent time exploring options. Lovely store and staff!

2026年7月21日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Dylan sofa

Akeel was very friendly polite and helpful and made buying our sofa very easy

2026年7月22日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The sales assistant was extremely…

The sales assistant was extremely knowledgeable and helpful.

2026年7月21日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great experience

Really good experience & helpful.

2026年7月21日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We were served by Tom

We were served by Tom. Fantastic customer service. Extremely helpful and professional.

This company is very lucky to have you as an employee

Thank you for our latte.

Like we say if we win the raffle we will hand you £100 for a day off :)

From Nic and Lee

2026年7月18日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Lee & Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Super friendly and easy to talk to

Super friendly and easy to talk to, helped answer all queries we had, straight to the point in regards to all the information we needed and even made all four of us a drink whilst we waited. All around great experience for a first time sofa buyer.

2026年7月19日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Ben,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful,friendly and approachable

Very helpful,friendly and approachable. Didn't pressure us. Listened to what we were saying.

2026年7月18日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service

Great service. No complaints. Would definitely buy from store again. Was well attended too.

2026年7月19日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Lots of choice

Lots of choice
Excellent customer service
Friendly and helpful staff especially Rachel

2026年7月18日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち4の評価

Great service .

Great service .

2026年7月11日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Effortless sofa purchase

We went to the store prepared, but were helped by a lovely member of staff whose approach was relaxing but also covered all the necessary aspects of the purchase. Can’t fault the service, thank you.

2026年7月17日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Matt and the team made the whole visit…

Matt and the team made the whole visit very pleasant indeed, everything was explained to us in detail, we had several choices but settled exactly for what we wanted, every member of staff was very helpful indeed, i would fully recommend a visit to this branch for all furniture requirements. They all had a pleasant attitude and a smile, that made a lot of difference to us. thank you.

2026年7月17日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

DFS respectful and Professional service

We were left to browse without being hassled constantly but were made aware that help and advice were available at any time.
When we were ready to discuss models and features Thomas (Tom) was very helpful without being too pushy.
We were very pleased with how he explained everything and answered any questions we asked.
We enjoyed the shopping experience at DFS and are looking forward to receiving a Professional service going forward and a great product to relax on.

2026年7月16日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Exemplary Service

From my initial online search, to visiting the Giltbrook store to compare my shortlist, to ordering my new suite, foot stool and scatter cushions online, the process has been seamlessly smooth and communication since placing my order has been exemplary.

2026年7月8日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Buying our sofa

We had a great experience buying our sofa, Charlotte was fantastic and our baby loved her 😊

2026年7月15日
DFS Furniture - Giltbrook ロゴ

DFS Furniture - Giltbrook からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

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