We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... もっと見る
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We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... もっと見る
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Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... もっと見る
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Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, Furniture Park, G32 8NS, Glasgow, 英国
- 0333 999 9812
4.9
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Asked for what we looking for and had a…
Walked in, spoke to Nicky, asked for what we were looking for, and had a new suite within the hour. Fantastic service.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
We are really happy that Nicky met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from…
Fantastic customer service from Gurpreet.
He was patient and knowledgeable.
Thank you very much.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Glasgow からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were assisted by a very kind and smiling person.
We were assisted by a very professional, kind and smiling person. She explained to us the fabrics and sizes and confirmed with us a couple of times our order. She very quickly understood our needs.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
First class friendly attitude of staff
2026年7月24日
DFS Furniture - Glasgow からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Jamie was very helpful and sorted the…
Jamie was very helpful and sorted the matters we where looking for
2026年7月24日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Dolly our sales lady was so helpful &…
Dolly our sales lady was so helpful & extremely courteous
2026年7月17日
DFS Furniture - Glasgow からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nikki who showed us our sofa was so…
Nikki who showed us our sofa was so lovely listened to what we were looking for and helped us get our sofa no problems at all very polite and welcoming .
2026年7月23日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Would recommend
Big Scott Mackenzie. What a guy, really went through all the couches and didn't try to hard or up sell. Just took circumstances in and helped to get the right purchase.
2026年7月24日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seamless experience provided by Nicki…Sofa purchase experience
Seamless experience provided by Nicki Glasgow branch couldn’t fault her.
2026年7月23日
DFS Furniture - Glasgow からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly
Friendly, helpful, service, very patient and don't rush you while choosing, Manager and staff very welcoming
2026年7月10日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Never buy from DFS you’ll be disappointed…
We have been left without a bed and are sleeping on the floor since April after buying the most expensive bed in the shop and the customer service is awful. I strongly advise nobody ever buys from DFS.
2026年7月23日
自発的なレビュー
DFS Furniture - Glasgow からの回答
Good morning Cara,
Thank you for sharing your review with us, it is disappointing to hear your delivery failed to go ahead and this matter is yet to be resolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great. Very attentive and not over powering. Can’t ask for anything more than that. Very knowledgeable and accommodating.
Hazel was excellent from start to finish and went over and above our expectations with her customer service and in no way was pushy or demanding. A credit to your Glasgow store.
2026年7月18日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Made a hard decision easy
Ryan the sales rep could not do enough for us helped us too choose the perfict suite thank you again
2026年7月22日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Happy Shopper
I was left to view the sofas with no hassle. When I seen something I fancied Scott was very helpful, explained everything and gave me lots of options so I got the one best for me.
2026年7月22日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Stewart was helpful and friendly
Stewart was helpful and friendly
Put us at ease. Was very informative. Service was great as was the customer service
2026年7月21日
DFS Furniture - Glasgow からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The team were so helpful and made…
The team were so helpful and made buying a couch for my first home so easy!
2026年7月21日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello Jane,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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