We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... もっと見る
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We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... もっと見る
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Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... もっと見る
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Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, Furniture Park, G32 8NS, Glasgow, 英国
- 0333 999 9812
4.9
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff Customer service was top…
The staff Customer service was top notch and has got a good knowledge of the products.
2026年7月27日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service
2026年7月27日
DFS Furniture - Glasgow からの回答
Hello Craig,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We were made feel very welcome.
2026年7月26日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Bought Astra dinning table
Bought Astra dinning table
Deeps was great at exploring options for delivery, purchasing and timeframe
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Too busy discussing how many minestrone…
Too busy discussing how many minestrone soups the staff wanted for lunch .. also told my item would only be a,few days .tracked it and says 6th August!
2026年7月23日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the overall experience you have received with DFS and not receiving your care kit.
I can also see that this is being looked into for you, your care kit will be posted out to you and you should receive this shortly.
Kind Regards,
Lorraine A
DFS Central Customer Support
Nikki was dealing with our order and…
Nikki was dealing with our order and was extremely helpful and friendly. All of my suites I have purchased from DFS and have always been satisfied.
2026年7月26日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Nicola was very accommodating and made…
Nicola was very accommodating and made everything easy, from helping us choose the right sofa to explaining the finance options. She was friendly, knowledgeable, and made the whole process smooth and stress-free. Excellent customer service throughout.
2026年7月26日
DFS Furniture - Glasgow からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly and informative who knew…
Very friendly and informative who knew what they were talking about
2026年7月26日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
The member of staff was extremely helpful. Deeps listened to the needs of my dad and pointed us in the right direction of a few sofas and talked us through various options. No pressure. Offered us a brew too. Left us to talk over the options before sorting out the final purchase.
2026年7月26日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Jamie was very honest and helpful
2026年7月26日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Glasgow からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Glasgow からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Hazel was friendly ad very efficient
Hazel was friendly ad very efficient. Would definitely shop here again.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lee was brilliant from start to finish
Lee was brilliant from start to finish. He was friendly, genuine, and very knowledgeable, taking the time to explain everything clearly without any pressure. We had some great conversations, and his honest advice made choosing our sofa so much easier. Excellent service!
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Lee met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
The sales girl was so helpful and had…
The sales girl was so helpful and had all the information and more that was required, really friendly and professional
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great store staff
Great store staff, Nicola was very helpful and knowledgable. Made the decision and purchase very easy.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Asked for what we looking for and had a…
Walked in, spoke to Nicky, asked for what we were looking for, and had a new suite within the hour. Fantastic service.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
We are really happy that Nicky met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from…
Fantastic customer service from Gurpreet.
He was patient and knowledgeable.
Thank you very much.
2026年7月25日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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