DFS Furniture - Grantham レビュー 

2,239
TrustScore 5段階評価の5

4.9

Gonerby Road, NG31 8AU Grantham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where

企業が回答しました

5つ星のうち5の評価

We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)

5つ星のうち5の評価

Coffee was lovely staff member was very helpful abd polite and made everything very easy for us explained the process step by step

5つ星のうち5の評価

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2239件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,239)

過去12か月のレビュー数: 101,122

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Feedback

The ladie who served us was really helpful&informative. Very approachable and easy to speak with. Very professional and made our shopping experience enjoyable!!

2026年6月21日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

My order was expertly handled by Chloe

My order was expertly handled by Chloe. She was knowledgeable, helpful and guided me through the process with ease and some humour!
Thank you, Chloe.

2026年6月19日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very knowledgeable staff

Sammi was really helpful. Very precise in giving us the information. Very friendly and knowledgeable.

2026年6月17日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Paige at DFS grantham was very polite…

Paige at DFS grantham was very polite and helpful to myself my husband she help us too choose the right suite she went above and beyond in measuring the sofa chair and pouffe for us and went through all the measurements to help us decide on the right suite we was ask if we would like a drink on arrival very pleasant young lady Thank you Paige

2026年6月17日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Really good service

Really good service, the lady that served us was so helpful and polite. Great experience 😁

2026年6月17日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We have previously purchased furniture…

We have previously purchased furniture from DFS and had a good experience. Today was no different. Good range of furniture and we quickly identified the chairs that we wanted. There were 2 members of Staff on the shop floor and both asked if we needed any assistance. We declined and were left alone to browse. Once we had decided to make a purchase, we spoke with Demi. She informed us of everything we needed to know and was polite, helpful and knowledgeable. Many thanks.

2026年6月16日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Demi.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

5 star transaction

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and running through the options available. This was the smoothest purchase I’ve ever made and Demi made the whole transaction super easy. I particularly loved that both she and another colleague double checked everything was correct before submitting my order. Thanks again Demi, and I can’t wait to take delivery of my beautiful new sofa!

2026年6月15日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Demi.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very professional sales person

Very professional sales person

2026年6月15日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Spoken to by Page as soon as we got in…

Spoken to by Page as soon as we got in shop then left alone to browse and approached again by her after a reasonable amount of time had passed and had looked at every sofa she didn’t make us feel any pressure to buy a sofa which is why we brought from her

2026年6月15日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Left us to look round was very helpful…

Left us to look round was very helpful and polite we had lady called sammy she was lovely

2026年6月13日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very good experience

Very good experience from the staff at DFS Grantham

2026年6月13日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Andrew made our visit very easy and…

Andrew made our visit very easy and enjoyable experience. He had great knowledge and was very polite and professional. Thank you

2026年6月13日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We were welcomed when we arrived and…

We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,guarantee and various options we could have with the purchase. After we had completed the purchase forms it was checked by another member of staff before finally paying. We were never rushed. Excellent and caring service.

2026年6月9日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello Andrew,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The customer experience was very good…

The customer experience was very good and extremely quick and easy, Demi was great.

2026年6月9日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service not pushy at all,

Excellent service not pushy at all,
across two days we were in store for approx 4 hours.

2026年6月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

We had a good experience with Demi in…

We had a good experience with Demi in Grantham. She was patient with us as we took a long time to decide on style and design, gave us all the information we needed to finally purchase our sofa.

2026年6月2日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The credit application was easy and the…

The credit application was easy and the extra insurance was good value for momey. Chloe looked after us in grantham branch and mafe the whole process straightfotwards

2026年5月31日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

No pressure sales

We were left to look and try in store. The sales rep didn’t pressure or hover around which helped us feel relaxed enough to take our time to look

2026年5月31日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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