DFS Furniture - Grantham レビュー 

2,243
TrustScore 5段階評価の5

4.9

Gonerby Road, NG31 8AU Grantham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where

企業が回答しました

5つ星のうち5の評価

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... もっと見る

企業が回答しました

5つ星のうち5の評価

We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)

企業が回答しました

5つ星のうち5の評価

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(2,243)

過去12か月のレビュー数: 102,030

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The credit application was easy and the…

The credit application was easy and the extra insurance was good value for momey. Chloe looked after us in grantham branch and mafe the whole process straightfotwards

2026年5月31日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

No pressure sales

We were left to look and try in store. The sales rep didn’t pressure or hover around which helped us feel relaxed enough to take our time to look

2026年5月31日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Wonderful experience

Wonderful experience. Asked if we needed help when we walked in and then left us to look around and checked every now and again not overly in your face

2026年5月31日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great experience dealing with Chloe in…

Great experience dealing with Chloe in your Grantham store, would give her 10/10 for our customer journey with her. There was no hassle, no feeling pressured, no feeling rushed, we spent ages trying out different products and were very impressed with our visit

2026年5月30日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great customer service

Cherice and Sammy were very attentive and gave us advice as we were browsing and making our purchase. Excellent customer service. Highly recommend.

2026年5月30日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Cherice and Sammy.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

I was greeted by a young man asking me…

I was greeted by a young man asking me if i needed help and then he let me look for mysalf he was very polite and when i found the sofa for me he was very helpfull i think hes worth a pay rise

2026年5月20日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Very good service

Very good service, staff very helpful. We dealt with Dan He explained everything well and well pleased with his service.

2026年5月27日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello Peter,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Chloe was lovely

Chloe was lovely, made this easy👍

2026年5月25日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello Nathan,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very nice lady who knew her job.

Very helpful staff.
Lots of infomation.
Answered all our questions expertly.

2026年5月21日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Helpful advise

The adviser was really helpful without being pushy or patronising.

2026年5月10日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Pleasantly helpful staff when you needed them, no pushy sales people, Bonus!

Absolutely outstanding service from Chloe at Grantham DFS!
Friendly, knowledgeable and very helpful - she asked several times if we wanted tea or coffee and was on hand to answer any questions we had.
Clean - on the two visits we had to ensure we had picked the right corner suite, there was a very pleasant lady who was busy cleaning everywhere and she asked us if we needed help too.
Well organised, No pushy staff, and a good range of corner suites which we were looking for.
Excellent value for money.
Quality sofas.
Chloe is a good ambassador for the company - thank you for your excellent service today.

2026年5月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Nice lad to deal with explained…

Nice lad to deal with explained everything properly and wasn’t a pushy sale man
Great experience and well done dfs for employing polite staff at the Grantham branch

2026年5月14日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lovely sofas and was asked if need help…

Lovely sofas and was asked if need help as come in door and informed us of where items wanted was in shop and given time to look on our own before helping me with sale

2026年5月10日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Having been into the Grantham store…

Having been into the Grantham store last week I dealt with Chloe, who is an absolutely great example of someone that you would want to represent your company. Despite that fact that I’m a complete nuisance , her patience and customer service was outstanding. I returned today having made a decision ,and once again spent great deal of time to make sure I was completely happy. A great example of why we need retail sites and not faceless internet sales

2026年5月9日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Whole experience with purchasing a new…

Whole experience with purchasing a new suite was excellent.

2026年5月9日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち4の評価

Good experience

The experience was good. The staff were helpful. Andy our salesman was excellent.
The situation about vat free riser recliner chairs was a mess, with company policy not being clearly known.

2026年4月27日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Afternoon,

Thank you for sharing your review. We’re glad to hear you enjoyed your experience with us in store and we are very sorry to hear of your experience with the riser recliner. We will ensure this is fed back to the relevant team. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Professional yet friendly buying process

Visited showroom 3 times trying to make a decision and each time met with friendly professional service but non obtrusive.
Today I visited again determined to make a decision. Andrew helped me and made ordering process simple and stress free despite my indecisivness!

2026年5月4日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon Elaine,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

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