DFS Furniture - Grantham レビュー 

2,247
TrustScore 5段階評価の5

4.9

Gonerby Road, NG31 8AU Grantham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.

企業が回答しました

5つ星のうち5の評価

The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... もっと見る

企業が回答しました

5つ星のうち5の評価

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2247件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(2,247)

過去12か月のレビュー数: 93,171

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Had a very positive experience at DFS…

Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.

When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.

This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

2026年1月10日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good morning Lucy,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We was serverd by Sammy who was really…

We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

2026年1月18日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

It was all good from start to finish

It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

2026年1月17日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon Neil,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

Good range

Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

2026年1月16日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon Andrew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service ..

Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

2026年1月16日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Big thank you to Paige today for her…

Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

2026年1月15日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Very friendly staff great knowledge…

Very friendly staff great knowledge easy to talk to.

2026年1月14日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We appreciate you sharing your experience. We're so happy to hear our staff were friendly, knowledgeable and approachable for you!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Sofa Purchase

Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

2026年1月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We appreciate you sharing your thoughts. We're glad that you were provided with great customer service in store and that everything was explained in a friendly manner. We hope you enjoy your new sofa.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

helpful staff

2026年1月12日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Exceeded my expectations with the knowledge and professionalism

The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

2026年1月12日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We appreciate you sharing your feedback with us. We're happy to hear that you had a positive experience and that you were satisfied with the service you received. We value you taking the time to leave us a review.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great selection

Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

2026年1月12日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We're happy to hear that you enjoyed our selection and found our sales team helpful but not overbearing. We appreciate your positive feedback very much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Just popped in to Browse We popped into DFS Grantham and was met…

We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

2026年1月8日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Really straightforward

Really straightforward. Great service

2026年1月11日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning Neil,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great service

Great service. Very clear and efficient

2026年1月10日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Delivery Charge

The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.

2026年1月9日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Top bloke

Top bloke. Ticked every box

2026年1月8日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We're happy to hear that we ticked every box for you. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Large showroom and helpful staff

Large showroom and helpful staff. I found the range of furniture available very good. All the staff were very helpful, initially asking if I wanted help and then backing off until I had questions and wanted to place an order. Everybody was so friendly and knowledgeable.

2026年1月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

We appreciate you taking the time to share your positive experience. We're glad to hear that our team members were helpful and knowledgeable and that you found our furniture selection to be very good. Thank you!

Kind Regards
Vanessa
DFS Customer Support

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