The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
企業が回答しました
The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... もっと見る
企業が回答しました
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... もっと見る
企業が回答しました
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Gonerby Road, NG31 8AU, Grantham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.
When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.
This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

DFS Furniture - Grantham からの回答
We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

DFS Furniture - Grantham からの回答
A very knowledgeable & helpful assistant who made the whole process easy

DFS Furniture - Grantham からの回答
It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

DFS Furniture - Grantham からの回答
Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

DFS Furniture - Grantham からの回答
Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

DFS Furniture - Grantham からの回答
Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

DFS Furniture - Grantham からの回答

DFS Furniture - Grantham からの回答
Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

DFS Furniture - Grantham からの回答
The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

DFS Furniture - Grantham からの回答
Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

DFS Furniture - Grantham からの回答
We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

DFS Furniture - Grantham からの回答

DFS Furniture - Grantham からの回答

DFS Furniture - Grantham からの回答
The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.

DFS Furniture - Grantham からの回答
Large showroom and helpful staff. I found the range of furniture available very good. All the staff were very helpful, initially asking if I wanted help and then backing off until I had questions and wanted to place an order. Everybody was so friendly and knowledgeable.

DFS Furniture - Grantham からの回答
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