DFS Furniture - Greenwich レビュー 

1,342
TrustScore 5段階評価の5

4.9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る

企業が回答しました

5つ星のうち5の評価

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

5つ星のうち5の評価

I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... もっと見る

5つ星のうち5の評価

Shaz has been very helpful from start till finish. She explained everything to me and has been patient on answering my questions. She has been helpful to me in making my decision.


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, 英国

  • +443339999777

4.9

優良

TrustScore 5段階評価の5

1342件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(1,342)

過去12か月のレビュー数: 98,550

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing experience

Amazing experience, No pressure and no hassle whatsoever the staff member named Natalia was super helpful and easy to talk to which made the whole purchase very smooth and relaxing. Thank you 🙏.

2026年7月31日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Nat from Charlton DFS was the best.

Nat from Charlton DFS was the best.
I visited the store a few times and I personally requested for her. I got the product I wanted and I'm happy with my overall experience ☺️

2026年7月30日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Patient

Kerry was informative, attentive friendly and caring (a paper cup.of cold water in the heatwave).3 previous assistants had also been helpful and realised I needed to take time to be sure of my purchase.

2026年7月28日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Natalia made our new home experience even better!

Natalia (hope I spelt that right!) was fantastic. Great customer service, chatty and made us feel at home. We had been looking at a sofa for about 4 months and kept coming back to it, she took our details and has been really supporting us getting exactly what we were after. She’s an asset to the team/store in Charlton; we’re truly grateful to have had her support. Thank you!

2026年7月27日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello Hayley,

We're really grateful you shared this amazing 5* review. We are glad to hear that Natalia helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Natalia

Natalia helped us today. She gave us exceptional customer service and was patient, kind and considerate with us.

2026年7月27日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello Jessica,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Moe was very very helpful and I think…

Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

2026年7月27日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very good customer service

Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

2026年7月19日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

5つ星のうち5の評価

I had come in the previous week and she…

I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

2026年7月26日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kerry met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Very friendly sales assistant

Very friendly sales assistant, Knew the product, Very helpful

2026年7月26日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

It was great experience to visit the…

It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.

2026年7月19日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

The staff who attended to us was…

The staff who attended to us was patient and took time to explain in details. I think his name is Raj .

2026年7月23日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Raj.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Highly recommend store visit if any doubt

We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

2025年9月26日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

The experience was great and cheerful…

The experience was great and cheerful staff very helpful.

2026年7月23日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Outstanding Service & Helpful Advice at DFS!

We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.

From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.

What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.

Excellent customer service from start to finish—highly recommend this store!

2026年7月12日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Amazing experience

Staff were friendly and attentive as well as informative.

Really gave me their time by sitting with me and planning my living room.

Had a very pleasant experience and I’m happy I chose DFS.

2026年7月20日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello Jasmin,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very friendly and helpful

Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

2026年7月17日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Karima was very professional and…

Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.

Please Say thank you from me.

2026年7月17日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

This is our 2nd sofa from DFS .

This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

2026年7月16日
DFS Furniture - Greenwich ロゴ

DFS Furniture - Greenwich からの回答

Hello Mohamed,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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