Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る
企業が回答しました
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... もっと見る
Shaz has been very helpful from start till finish. She explained everything to me and has been patient on answering my questions. She has been helpful to me in making my decision.
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing experience, No pressure and no hassle whatsoever the staff member named Natalia was super helpful and easy to talk to which made the whole purchase very smooth and relaxing. Thank you 🙏.

DFS Furniture - Greenwich からの回答
Nat from Charlton DFS was the best.
I visited the store a few times and I personally requested for her. I got the product I wanted and I'm happy with my overall experience ☺️

DFS Furniture - Greenwich からの回答
Kerry was informative, attentive friendly and caring (a paper cup.of cold water in the heatwave).3 previous assistants had also been helpful and realised I needed to take time to be sure of my purchase.

DFS Furniture - Greenwich からの回答
Natalia (hope I spelt that right!) was fantastic. Great customer service, chatty and made us feel at home. We had been looking at a sofa for about 4 months and kept coming back to it, she took our details and has been really supporting us getting exactly what we were after. She’s an asset to the team/store in Charlton; we’re truly grateful to have had her support. Thank you!

DFS Furniture - Greenwich からの回答
Natalia helped us today. She gave us exceptional customer service and was patient, kind and considerate with us.

DFS Furniture - Greenwich からの回答
Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

DFS Furniture - Greenwich からの回答
Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

DFS Furniture - Greenwich からの回答
I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

DFS Furniture - Greenwich からの回答
Very friendly sales assistant, Knew the product, Very helpful

DFS Furniture - Greenwich からの回答
It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.

DFS Furniture - Greenwich からの回答

DFS Furniture - Greenwich からの回答
The staff who attended to us was patient and took time to explain in details. I think his name is Raj .

DFS Furniture - Greenwich からの回答
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

DFS Furniture - Greenwich からの回答
The experience was great and cheerful staff very helpful.

DFS Furniture - Greenwich からの回答
We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.
From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.
What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.
Excellent customer service from start to finish—highly recommend this store!

DFS Furniture - Greenwich からの回答
Staff were friendly and attentive as well as informative.
Really gave me their time by sitting with me and planning my living room.
Had a very pleasant experience and I’m happy I chose DFS.

DFS Furniture - Greenwich からの回答

DFS Furniture - Greenwich からの回答
Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

DFS Furniture - Greenwich からの回答
Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.
Please Say thank you from me.

DFS Furniture - Greenwich からの回答
This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

DFS Furniture - Greenwich からの回答
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