Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る
企業が回答しました
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... もっと見る
Shaz has been very helpful from start till finish. She explained everything to me and has been patient on answering my questions. She has been helpful to me in making my decision.
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Moh gave us a warm and welcoming greeting as we entered the store. He was attentive and approachable, taking the time to understand our needs while also giving us the freedom and space to explore and choose the sofa that was right for us. His polite manner, excellent communication and genuine willingness to help made our experience at DFS enjoyable and stress-free. We would also like to extend our thanks to the other members of staff who assisted us during our previous visits.

DFS Furniture - Greenwich からの回答
We’ve purchased a sofabed at DFS Greenwich and we have been treated professionally and kindly by Mo, who explained very well all details, helped us get the right configuration for our needs and guided us through the whole process in a super efficient way. Thanks

DFS Furniture - Greenwich からの回答
Sameera at DFS GREENWICH was excellent. She was very welcoming, respectful, helpful and knowledgeable. Her customer service skills are outstanding.

DFS Furniture - Greenwich からの回答
Mow was very helpfull nothing was to much trouble he was perlite

DFS Furniture - Greenwich からの回答
Customer service was excellent. I felt at ease right through the transaction. Was very pleased with the staff

DFS Furniture - Greenwich からの回答
Mo was very helpful with his service to help our purchase to buy a sofa.

DFS Furniture - Greenwich からの回答
Mo was very professional, he explained everything about the sofa in great detail, and made sure I was happy with my options and choices.
Everything was then double checked by a different member of staff and finally Mo took my payment.

DFS Furniture - Greenwich からの回答
I had a very positive experience shopping at DFS Furniture. The staff were friendly, welcoming and happy

DFS Furniture - Greenwich からの回答
Positive experince
Very supportive, patient, positive advice and approachable.

DFS Furniture - Greenwich からの回答
I ordered a sofa from the Greenwich DFS store, and I would like to thank the staff member who helped me that day. He was very kind, patient, and extremely helpful throughout the whole process. I really appreciate his excellent customer service. Thank you very much!

DFS Furniture - Greenwich からの回答
Tom from Charlton couldn’t have been more helpful if he tried. He was so genuine, which led us to buying a suite. We trusted him and he made us feel like we were importannt to have m

DFS Furniture - Greenwich からの回答
The level of the customer service received from the lady that attended to me was excellent. Very friendly

DFS Furniture - Greenwich からの回答
The staff were very helpful as I seen some sofas and the salesperson went out of his way to show me the options

DFS Furniture - Greenwich からの回答
The sale person that deal with me very helpful and professional and give great customer service

DFS Furniture - Greenwich からの回答
Moe was very good when it came to explaining the whole process and would definitely come back in the future. Overall a very good customer service

DFS Furniture - Greenwich からの回答
When we arrived in store we were greeted by Samira and on telling her which sofa we were looking for she directed us to it and allowed us to sit and discuss our options when we were ready and called her over she came and was very polite helpful and not pushy we told her our requests and she was both professional and caring to our requirements not over pushing the options great customer service and would recommend DFS sofa!!!

DFS Furniture - Greenwich からの回答
The assistant was through and went over every detail he was also helpful. And he covered everything

DFS Furniture - Greenwich からの回答
Your young lady was very knowledgeable and extremely professional and conducted herself in a very good manner.

DFS Furniture - Greenwich からの回答
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