Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
企業が回答しました
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... もっと見る
企業が回答しました
Shaz has been very helpful from start till finish. She explained everything to me and has been patient on answering my questions. She has been helpful to me in making my decision.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, 英国
- +443339999777
4.9
優良
1345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service staff very helpful show…
Great service staff very helpful show room laid out extremely well a very pleasant and successful experience
2026年6月2日
DFS Furniture - Greenwich からの回答
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mohammad Zohir was the salesperson
Mohammad Zohir was the salesperson, and his customer service and product knowledge were exceptional. He answered every question thoroughly and was very polite, professional, and helpful throughout. I was extremely impressed with the level of service he provided.
2026年6月1日
DFS Furniture - Greenwich からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good customer service
2026年5月30日
DFS Furniture - Greenwich からの回答
Hello Michael,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very friendly
Very friendly, knowledgeable, and helpful staff. They were able to accommodate my needs regarding size, style, payment, and delivery. Spacious store, nice quality sofas, and the price is also reasonable. Highly recommend it!
2026年5月31日
DFS Furniture - Greenwich からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Greenwich からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Greenwich からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff were Excellent and very…
Staff were Excellent and very knowledgeable. Couldn’t have asked for more!
2026年5月30日
DFS Furniture - Greenwich からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very good staff
2026年5月30日
DFS Furniture - Greenwich からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Greenwich からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Tom was very helpful in guiding my…
Tom was very helpful in guiding my purchase. He was calm, and listen to me in relation to my bed need. He is a very good sales person and have a very good knowledge of the business.
2026年5月28日
DFS Furniture - Greenwich からの回答
Hello Esther,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Mo, extremely helpful
Mo, who helped me, was very knowledgeable and was not at all 'pushy', just giving me time to think and calculate measurements etc. A pleasure to deal with him. The information he gave was very clear, every step of the way, from the construction of the sofa, cleaning, guarantees etc.
2026年5月28日
DFS Furniture - Greenwich からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Mo was very helpful and knowledgeable
Mo was very helpful and knowledgeable. Didn't pressure or hassle us one bit.
2026年5月26日
DFS Furniture - Greenwich からの回答
Hello Rob,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very happy with service
Comprehensive explanations from Shaz, who was very attentive. Very happy with service.
2026年5月24日
DFS Furniture - Greenwich からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service, I had a wonderful and knowledgable sales person guide me for the type of product that met my needs.
This is by far my favourite store/ location.
2026年5月24日
DFS Furniture - Greenwich からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales person was very helpful and…
The sales person was very helpful and patient. she found the exact sofa I described with all of the features I wanted. I was very impressed, as I am usually very choosy.
2026年5月22日
DFS Furniture - Greenwich からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Kerry was brilliant
Kerry was brilliant
Very friendly and very knowledgeable
Excellent service. Thank you!
2026年5月21日
DFS Furniture - Greenwich からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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