Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... もっと見る
企業が回答しました
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
企業が回答しました
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, 英国
- +443339999777
4.9
優良
1345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kerry was brilliant
Kerry was brilliant
Very friendly and very knowledgeable
Excellent service. Thank you!
2026年5月21日
DFS Furniture - Greenwich からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Mo was very friendly and professional
2026年5月18日
DFS Furniture - Greenwich からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Best quality highle reccommded
2026年5月18日
DFS Furniture - Greenwich からの回答
Good morning Saleh,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Perfect and the team was great.
Perfect and the team was great, Mohammed was very friendly and kind, responded and clarified all of our questions.
2026年5月17日
DFS Furniture - Greenwich からの回答
Good morning Khair,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Greenwich からの回答
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service Mo, was very helpful and made everything easy to understand. Very happy customer here.
2026年5月18日
DFS Furniture - Greenwich からの回答
Good afternoon Ms Davies,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly service and knowledgeable staff
2026年5月17日
DFS Furniture - Greenwich からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Greenwich からの回答
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Sofa purchase
The salesman Tom was friendly whilst remaining professional & knowledgeable about the sofa I was interested in purchasing. He made the experience enjoyable & am very happy with my choice & service I received today. Tom is a credit to DFS.
2026年5月16日
DFS Furniture - Greenwich からの回答
Good morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Greenwich からの回答
Good morning Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly greeting
Very friendly greeting, staff communicate well and talk you through everything. They were very thorough.
2026年5月16日
DFS Furniture - Greenwich からの回答
Good morning Emma,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I had a great experience
I had a great experience from start to finish. The team was responsive, professional, and helpful throughout the process. Everything was handled efficiently, and I would happily use the service again.
2026年5月16日
DFS Furniture - Greenwich からの回答
Good morning Kennedy,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly and patient staff
2026年5月16日
DFS Furniture - Greenwich からの回答
Good afternoon Dawn,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales people genuinely never had…
The sales people genuinely never had such a positive experience. They staff there went above and beyond made us laugh, made us comfortable and most important of all
Made sure we made the right purchase.
Couldn’t recommend them enough and genuinely 5 star service!! Keep it up!
2026年4月25日
DFS Furniture - Greenwich からの回答
Good morning Siti,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Greenwich からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
We Came in and was Greeted straight…
We Came in and was Greeted straight away but we were given the space to look around I couldn’t see the one I saw online so Mo said that should be upstairs and he was spot on he showed me the options colours and I did say that I need the arms to detach as it will be difficult getting it through my door to the living Room He was very nice and very helpful I sat on the sofa and and I said yes straight away it was a Really nice Experience I had today and I’m Really looking forward to my new Sofa coming
2026年5月11日
DFS Furniture - Greenwich からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Absolutely outstanding service from Shazmin
Absolutely outstanding service from start to finish at DFS! She was incredibly patient, professional, and genuinely helpful throughout the entire experience. She took the time to explain every single aspect in full detail, making sure we understood all of our options clearly and comfortably.
What really stood out was how much care and attention she gave us — there was never any pressure or rushing. She allowed us plenty of time to properly think through our choices and gave excellent advice and conclusions that truly helped us make the right decision. Her knowledge, communication, and customer service skills were honestly exceptional.
She made the whole experience feel easy, relaxed, and enjoyable, which is rare to find nowadays. You can tell she genuinely cares about her customers and wants them to leave happy and confident with their purchase.
If I could give more than 5 stars, I absolutely would. Her service was genuinely a 10/10 and she deserves huge recognition for how amazing she was. Thank you again for such a fantastic experience — we’ll definitely be recommending DFS to others because of her!
2026年5月11日
DFS Furniture - Greenwich からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great customer service
2026年5月11日
DFS Furniture - Greenwich からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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