Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
企業が回答しました
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... もっと見る
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... もっと見る
企業が回答しました
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... もっと見る
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

8 North Street, GU1 4AF, Guildford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The assistant was really helpful And wasn't in my face at anytime.It was a pleasure being served by her . I look forward too receiving my new furniture.
S Ward
The lady that helped us, Megha, was very patient with my elderly mum and very friendly. She helped to put her at ease and answered all the questions we had very well.
Customer service from Josh was exceptional. Helped us consider all the best options considering different styles and colours. Very helpful and easy.

DFS Furniture - Guildford からの回答
Nice relaxed atmosphere, made choosing easier.
Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner.
We chose a lovely sofa to suit our budget.
The only minus was the price of the delivery charge, I can only think it’s because it has to travel far.
Having said that I’m pleased.

DFS Furniture - Guildford からの回答
We had been looking to replace our sofas for some time and visited numerous retailers. Many products on offer are very similar but the difference here was the very knowledgeable and helpful sales staff. Every question was answered in detail, which gave us confidence in the product. At the same time we didn't feel pressured in any way.
Our customer advisor Joshua was extremely helpful and very pleasant. Can't rate him highly enough

DFS Furniture - Guildford からの回答
We’ve just purchased our new sofa from dfs Guildford, and the sales team were very helpful
The service of the staff - David the Asst Manager and the Manager who were a pleasure to deal with
Straightforward purchase online filling in store visit and helpful staff members. Waiting for my delivery now - all looks on track. Haven’t got the product yet so can’t speak to the quality yet.

DFS Furniture - Guildford からの回答
I would definitely recommend Guildford DFS they are friendly and they explain everything to you and also get somebody else in to make sure the order is right and they are not pushy either. Thanks again

DFS Furniture - Guildford からの回答
Very helpful and friendly staff in Guildford branch - they were knowledgeable but not pushy.
A very pleasant experience with no real pressure selling - just the information to make an informed choice, that I like, A*.

DFS Furniture - Guildford からの回答
The in store experience in Guildford was poor. Being a "big company" seemed to be an excuse for inflexibility. I then established that this "big company" did not accept American Express, not unusual until you realise that they do online. The sales person assumed they knew things when it wasn't actually the case. At another store, the staff seemed too busy marking up sale items to offer assistance.

DFS Furniture - Guildford からの回答
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