The lady that helped me, she gave me time to look around without pestering me or being push, I had a cup of coffee which made me feel relaxed and at home. IZABELA explained everything very clearly to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have bought several sofas and chairs from DFS over the last 20 years and have been happy with them. However, recently we didn’t really like the selection shown in adverts. We were pleasantly sur... もっと見る
企業が回答しました
We achieved what we set out to do with the help of friendly, helpful staff. We were warmly welcolmed and everything was explained clearly before and during making our purchase.
企業が回答しました
Jackie and Laura made the whole experience of buying our new sofa incredibly easy from start to finish. They were both professional, friendly, and really took the time to help us find exactly what we... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, HP11 1LH, High Wycombe, 英国
- 0333 999 9826
4.8
優良
2141件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sales person was pleasant
Sales person was pleasant, knowlegable and transaction effortless
2026年5月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Friendly and helpful staff with…
Friendly and helpful staff with customer service that made the overall process pleasant.
2026年5月28日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
Helpful service
We achieved what we set out to do with the help of friendly, helpful staff.
We were warmly welcolmed and everything was explained clearly before and during making our purchase.
2026年5月26日
DFS Furniture - High Wycombe からの回答
Hello Lynda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very Good CS
Danielle was very professional and gave us a very comprehensive customer service, explaining everything. The process took a long time, but we left very happy with the purchase.
2026年5月18日
DFS Furniture - High Wycombe からの回答
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Hello Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The lady that helped me
The lady that helped me, she gave me time to look around without pestering me or being push, I had a cup of coffee which made me feel relaxed and at home.
IZABELA explained everything very clearly to me so I understand the whole process.
2026年5月23日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Jackie in the HWYC branch was super…
Jackie in the HWYC branch was super helpful. it was a very smooth painless informative and easy transaction
2026年5月20日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Jackie gave fantastic service so…
Jackie gave fantastic service so friendly and knowledgeable.
2026年5月13日
DFS Furniture - High Wycombe からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Staff member was very helpful in…
Staff member was very helpful in ordering me a replacement inner cushion for my settee.
2026年5月18日
DFS Furniture - High Wycombe からの回答
Good morning Ken,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I can’t rate Isabella enough
I can’t rate Isabella enough. She was super helpful and I’m delighted with our new sofa!
2026年5月17日
DFS Furniture - High Wycombe からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
DFS Furniture - High Wycombe からの回答
Good morning Carol,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Attentive but not obtrusive attention.
2026年5月14日
DFS Furniture - High Wycombe からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent sales person we were not…
Excellent sales person we were not pushed to make a decision just helpful advice. We went to a another competitor and were just swamped by two sales personnel so we left them straight away.
2026年5月9日
DFS Furniture - High Wycombe からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I can’t remember the sales woman’s name…
I can’t remember the sales woman’s name but she was very welcoming and helped me feel at ease buy my first new sofa.
Great service, she explained all we needed to know.
I’m looking forward for my new sofa arriving
2026年5月10日
DFS Furniture - High Wycombe からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great
Very helpful. Good customer service. Got the sofa we wanted ordered quickly in store.
2026年5月2日
DFS Furniture - High Wycombe からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Jackie was brilliant when we came into…
Jackie was brilliant when we came into the shop to buy a sofa bed and a recliner chair and was very helpful. H
2026年4月28日
DFS Furniture - High Wycombe からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I received a very personal and…
I received a very personal and efficient service from the lady who serves me and I left feeling extremely satisfied.
2026年4月29日
DFS Furniture - High Wycombe からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Jackie was amazing
Jackie was amazing! She helped us choose which sofa would be best for us, the right corner combination and helped show us which fabrics we could have by showing us the fabrics on other sofas before we made our final decision. She also gave us a great deal. Thank you Jackie!
2026年5月5日
DFS Furniture - High Wycombe からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service from the young lady that…
Great service from the young lady that showed the product, that i bought with the extra garentee...much thanks Paul
2026年5月5日
DFS Furniture - High Wycombe からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
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