DFS Furniture - High Wycombe レビュー 

We recently visited DFS knowing which sofa we wanted but we weren’t sure about the colour. We had one in mind, which we thought would match our existing furniture, but it was only with the help of Isabella (who gave us some valuable insight concerning colour palette) that we could make our final selection.

Very knowledgeable and helpful. Given plenty of time to consider options

Danielle at the High Wycombe store made our purchase a very pleasant experience. Danielle couldn't have been more helpful. She explained everything to my husband and I in detail, and talked us through all the details we needed to know. Charming and pleasant, Danielle is an asset to your company. Thank you Danielle

Friendly and very attentive staff, great experience.

Very good service and in store experience. The whole buying process was super smooth and easy.

Wonderful customer service, very informative to the point that we were able to choose or new sofa very quickly . Thank you

Very welcoming and helpful from the staff. 10 out of 10

The young man was very knowledgeable and helpful.

Had a large variety of sofas to browse in store, great deals for sofas and other things such as table bundles and rugs
Fantastic customer service from the lady who took the time to tell us information about the sofas and bundles ect

A lady came upto us and asked us what we were looking for, we told her a 3 seater fabric sofa. She explained where they were in the shop and then left us to look around which was really nice, when we were ready we went and found her and we were told everything we needed to know and put in an order.

Good friendly service

Amazing service stayed longer to help as we struggled to make decisions.

Really clear and slick process. Couldn't have asked for more.

I couldn’t be happier with my new sofa! The quality is outstanding—it’s incredibly comfortable, beautifully made, and looks even better in person than it did online. It has completely transformed my living room, and I’ve already had so many compliments on it.

What made the experience even better was the fantastic customer service. The member of staff who helped me was absolutely amazing—friendly, professional, knowledgeable, and genuinely went above and beyond to make sure everything was perfect. They made the whole purchasing process smooth and stress-free, and nothing was too much trouble.

From start to finish, the experience was exceptional. I would highly recommend both the sofa and DFS to anyone looking for quality furniture and first-class customer service especially when dealing with the same member of staff I did. Thank you for such a wonderful experience!

I got a good price on the sofa and the delivery was great. But there was a leg missing. The delivery guys installed a temporary black one (should be tan). The delivery guys said they ordered a new leg and someone would contact me. No one did, I called and no record of it. I sent photos and they ordered a leg. 8 weeks later, wrong leg was delivered. I went to the store and they ordered a new one. 8 weeks later the correct leg was delivered and I scheduled an installation. They were supposed to give me a time the day before. No contact, but it was a weekend (Monday install). I get a text message Monday morning cancelling the installation. I got a friend to help me install it.

It was a great experience. No pressure. Pretty good. Thanks to the guy who helped me pick a sofa, Kamil

Staff were friendly and sorted everything out quickly.

Kamil was brilliant - attentive but not pushy, offered lots of suggestions and a really lovely guy. Very excited to receive our sofa!

Friendly wuick and happy with my purchase

We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately.
We had a lovely saleswoman, her name is Irene, Irene was professional, polite and friendly and wasn't pushy at all. Although we had the name of the sofa we wanted she still let us take our time by looking around your showroom, until we were ready to put an order through, which we did. We can't give Irene enough praise, very professional and as long as you've got salesperson like her working for you, your on to a winner.