The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... もっと見る
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The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... もっと見る
企業が回答しました
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Leeds Road, HD1 6NB, Huddersfield, 英国
- 0333 999 9824
4.9
優良
2201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Larisa - Huddersfield branch
Visited and purchased at the Huddersfield branch, Larisa was fantastic. She was easy to talk to, full of product knowledge, made us laugh, offering helpful tips and made the experience enjoyable rather than feel pressured. Larisa is a credit to your company. I hope the rest of the service is to the high standard she set. I can't wait for the setees to arrive. Thanks.
2026年3月21日
DFS Furniture - Huddersfield からの回答
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Good morning Louise,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Knowledgeable helpful staff
We were helped by 2 friendly and knowledgeable men today. They were very patient and checked everything thoroughly, nothing was too much trouble. Thanks for your help, look forward to the delivery.
2026年3月17日
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great Shopping Experience
We didn't feel pressurised by pushy sales people and were able to browse at our leisure. We tried lots of different sofas and found the perfect one for us. Everything felt easy, relaxed and comfortable. I wish all shopping trips were like that!
2026年3月14日
DFS Furniture - Huddersfield からの回答
Good Morning Marky,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing service from Huzaifa… very…
Amazing service from Huzaifa… very patient and convincing salesman. Gave us good advice and took us through a lot of options.
2026年3月9日
DFS Furniture - Huddersfield からの回答
Good morning Sundras,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS they are shocking
We are having a terrible experience with DFS. Firstly, we explained in the shop when we were available for delivery, that was completely ignored. Then we told them three times, once in store and then twice to customer service that a small delivery van was needed that was ignored and on the day of delivery the van driver drove past our house without stopping to check whether he could or couldn’t access the street. We have contacted DFS three times and have asked for a call back regarding the situation however, no one has responded. Goodness knows what will happen next. I would not recommend DFS to anyone.
2026年3月10日
自発的なレビュー
DFS Furniture - Huddersfield からの回答
Good morning Hayley,
Thank you for taking the time to share your review and we are sorry to learn we have not met your expectations with regard to the delivery time. This is very disapointing and not the level of service we would ever aim to provide.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Huddersfield からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service
Sara was very helpful she went the extra mile to help me choose my sofa today when discussing finance she was on the ball. Thankyou for helping me
2026年3月3日
DFS Furniture - Huddersfield からの回答
Good morning Sharon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
We knew what sofa we wanted but…
We knew what sofa we wanted but unfortunately they did not have it in the show room but the assistant was so helpful showing us sofas which had similar measurements and materials. She was very knowledgeable and pleasant which made it easy for us purchasing the right sofa.
2026年2月28日
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff were excellent
The staff member (I think her name was Sarah) was so helpful and kind. She clarified all questions I had about the sofas and even recommended ones that would suit my mobility needs. She was friendly and wasn’t pushy and gave me a chance to browse myself but also helped me find things I needed. Very good customer service.
2026年2月27日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sara at Huddersfield was very helpful…
Sara at Huddersfield was very helpful looking forward to receiving our sofa
2026年2月25日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
A pleasure…
We wasn't pressured into choosing any particular sofa.
We was left to have a good look around and choose the one we wanted.
When we had chosen the sofa we wanted the staff were extremely helpful in choosing the colours and the different patterns.
Very easy to finalise everything.
2026年2月24日
DFS Furniture - Huddersfield からの回答
Good afternoon Adam,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful gentleman in the store
Very helpful gentleman in the store, went through everything thoroughly
2026年2月24日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for your great feedback.
The DFS employee was very helpful
The DFS employee was very helpful , gave us time to make our decision and was on hand for any questions .
2026年2月19日
DFS Furniture - Huddersfield からの回答
Good afternoon Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Huddersfield からの回答
We're glad you enjoyed browsing in our shop at your own pace. We appreciate your positive feedback and your time.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service. Lady very friendly and helpful . Bought a gorgeous sofa with good finance terms.
2026年2月16日
DFS Furniture - Huddersfield からの回答
Good afternoon Karen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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