From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... もっと見る
企業が回答しました
Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... もっと見る
企業が回答しました
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, 英国
- 0333 999 9733
4.9
優良
4600件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bailey that staff who attended to us…
Bailey that staff who attended to us have been very informative and have given us past customer experience about do’s and dont’s with sofa care which we highly appreciated.
2026年4月22日
DFS Furniture - Hull からの回答
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Paul was very helpful made us feel at…
Paul was very helpful made us feel at ease
He answered all our questions wasn’t pushy let us take the lead and time to think
He was very knowledgable about the product we are very happy with the service and the quality
2026年4月21日
DFS Furniture - Hull からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We had no pressure put on us we were…
We had no pressure put on us we were left to look even though the wife knew exactly what she wanted. The gentleman who dealt with us (bailey) was great went through everything and made it very easy to understand.
2026年4月18日
DFS Furniture - Hull からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bailey.
Kind Regards,
Jordan
DFS Customer Support
asked if needed help but then left…
asked if needed help but then left alone until we had questions
great knowledge bay salesman
easy to order once decided
2026年4月19日
DFS Furniture - Hull からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff were very friendly polite and…
The staff were very friendly polite and very knowledgeable
2026年4月18日
DFS Furniture - Hull からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
very good
very good
very helpful
friendly
chatty
couldn’t ask for much more offered us drinks and been sure we was comfortable.
A+
2026年4月18日
DFS Furniture - Hull からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Hull からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from Curtis
Fantastic customer service from Curtis. Professional and very friendly.
2026年4月17日
DFS Furniture - Hull からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Would recommend
Good customer service, salesperson was friendly and honest and took time to show samples and gave us time for us to think so we didn’t feel rushed. We felt we were given good deals and the prices were good
2026年4月17日
DFS Furniture - Hull からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Bailey dealt with our sale today he was…
Bailey dealt with our sale today he was helpful and informative and knowledgeable thank you Bailey
2026年4月16日
DFS Furniture - Hull からの回答
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
No pressure from the salespeople.
2026年4月9日
DFS Furniture - Hull からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Hull からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Didn’t get hassled as usual DFS
Didn’t get hassled as soon as we walked in the door as DFS has in the past, the staff were on hand when we needed them, the Assistant Manager in the Hull store was great with answering our enquiries and pointing us to the current saving options we could make with our purchases
2026年4月13日
DFS Furniture - Hull からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience in store from…
Lovely experience in store from multiple staff members extremely helpful and no pushy sales tactics
2026年4月6日
DFS Furniture - Hull からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Hull からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
We had a very good experience in your…
We had a very good experience in your store. The sales person that sold us the sofa discussed the price and process very well 👍
2026年4月12日
DFS Furniture - Hull からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
An excellent buying experience
An excellent buying experience, completely relaxed feel no pressure. The few members of over a few visits to store to determine which option I was buying was very helpful. Especially Antonia who completed the sale of my final decision went through everything with fine detail, her customer service was fantastic.
2026年4月11日
DFS Furniture - Hull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Hull からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Just remember if you put a bad review…
Just remember if you put a bad review and DFS replys. You get a message for another survey, how have we done. Are they not happy with 1 bad review and want another bad review
2026年4月9日
自発的なレビュー
DFS Furniture - Hull からの回答
Thank you for sharing your feedback with us. We're truly sorry to hear that you're not satisfied with your experience so far. Unfortunately, your review does not provide much detail, so it's a bit difficult for us to fully understand the issue you're facing. However, we want to assure you that we've looked into your order and can confirm that the Store team is currently in contact with you to help resolve your concerns. If you have any additional information or specific details about your experience that you would like to share, please let us know so we can better assist you and ensure a satisfactory resolution. Your satisfaction is very important to us, and we appreciate your patience while we work to address your concerns.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Hull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
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