Fi at the inverness branch helped me to pick a sofa that was right for me and my family. She was extremely helpful and explained everything. I had a cappuccino while we went through the order. It was... もっと見る
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Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... もっと見る
企業が回答しました
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... もっと見る
企業が回答しました
Couldn't have asked for a better sales person than Harry. Very informative and easy to chat too. He helped advise on things allowing me to consider things I hadn't thought off prior.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Millburn Road, IV2 3TR, Inverness, 英国
- 0333 999 9822
4.9
優良
4232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Barbara was very helpful
Barbara was very helpful. She was informative, patient and best of all left me alone to think and wasn’t pushy.
2026年8月5日
DFS Furniture - Inverness からの回答
Hello Debbie,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The gentleman helping made the…
The gentleman helping made the situation stress free and put me on the right track with the right information. Smiled through the entire service
2026年8月11日
DFS Furniture - Inverness からの回答
Hello Lauren,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely brilliant staff pleasant to…
Absolutely brilliant staff pleasant to work with and so helpful
2026年8月10日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff,specially Barbara who answered all of our questions and had a loads of patience,thank you 😊
2026年8月10日
DFS Furniture - Inverness からの回答
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Barbara.
Kind Regards,
Jordan
DFS Customer Support
Great experience with dfs
Great experience with dfs. Very knowledgeable staff and very friendly
2026年8月10日
DFS Furniture - Inverness からの回答
Hello Stuart,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We were in just as the shop opened…
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She explained everything in detail amd addded a few laughs along the way. Would definitely recommend the Inverness store!!
2026年8月10日
DFS Furniture - Inverness からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely helpful staff
2026年8月9日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helped us with what we were looking…
Helped us with what we were looking for, great suggestions, very friendly, relaxed easy process, perfect service from all staff,
2026年8月9日
DFS Furniture - Inverness からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
My wife & I went in to DFS Inverness today to look at sofas. We were spoke to a guy about what we wanted & he took us to the sofa, he chatted through all the options & made it clear to understand the colour choices etc for us. We ordered the sofa & had a laugh with him in the process. Made it easy & informative, we really appreciated the service we received.
2026年8月9日
DFS Furniture - Inverness からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Had a great experience purchasing my…
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from start to finish. He was friendly, knowledgeable and genuinely helpful without being pushy at all. Great customer service, he made the purchase stress free and straightforward.
Thanks for making it a positive one Harry.
Lisa
2026年8月8日
DFS Furniture - Inverness からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service and quality product
Quality products. Our third purchase from DFS over the years. Our second purchase from Inverness store with Harry who is a credit to your company 😊
2026年8月8日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The chap was vary helpful and explained…
The chap was vary helpful and explained everything to me, nothing was too much trouble.
Regards
Kevin
2026年8月8日
DFS Furniture - Inverness からの回答
Hello Kevin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello Ewen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fi and Barbara.
Fi. And Barbara were knowledgeable and understanding. They helped move items around the store so we could see what we wanted built so we could imagine what we wanted.
Showed them our new lamps and they immediately had questions and solutions.
Great staff
2026年7月24日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Brilliant service
Fantastic service from the ladies in Inverness, highly recommend. We Knew what we wanted but just needed wee bit of advice and Brenda knew her stuff!! Thank you to the team 100%
2026年8月7日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic all round service
The whole experience was fantastic. Staff were friendly and welcoming
2026年8月6日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Inverness store
Dealt with Harry and Barbara in the Inverness store. Every question was fully answered and explained. Everything to do with the buying, delivery and aftercare was fully explained. No complaints so far.
2026年8月6日
DFS Furniture - Inverness からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Harry and Barbara.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service and…
Very good customer service and everything explained in detail.
2026年7月28日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
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