Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... もっと見る
企業が回答しました
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... もっと見る
企業が回答しました
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Millburn Road, IV2 3TR, Inverness, 英国
- 0333 999 9822
4.9
優良
4235件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Inverness からの回答
Hello Ewen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fi and Barbara.
Fi. And Barbara were knowledgeable and understanding. They helped move items around the store so we could see what we wanted built so we could imagine what we wanted.
Showed them our new lamps and they immediately had questions and solutions.
Great staff
2026年7月24日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Brilliant service
Fantastic service from the ladies in Inverness, highly recommend. We Knew what we wanted but just needed wee bit of advice and Brenda knew her stuff!! Thank you to the team 100%
2026年8月7日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic all round service
The whole experience was fantastic. Staff were friendly and welcoming
2026年8月6日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Inverness store
Dealt with Harry and Barbara in the Inverness store. Every question was fully answered and explained. Everything to do with the buying, delivery and aftercare was fully explained. No complaints so far.
2026年8月6日
DFS Furniture - Inverness からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Harry and Barbara.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service and…
Very good customer service and everything explained in detail.
2026年7月28日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Helena was perfect talked us through…
Helena was perfect talked us through everything we needed to know lovely lady
2026年8月5日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Henry was fantastic from start to…
Henry was fantastic from start to finish and made the whole process very easy.
2026年8月4日
DFS Furniture - Inverness からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Inverness からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very straight forward
Very straight forward on the phone with Akeem having initially had a great chat with Barbara at Inverness - we had to go away and measure then opted to call up as didn’t have a chance to go back to the store as we live a while away. Thanks Barbara.
2026年8月1日
DFS Furniture - Inverness からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Happy with the sofa but your sales lady…
Happy with the sofa but your sales lady is real pushy. Upselling is fine but disagreeing with me when I say no? Girl let's just accept some consent now. Makes me wish I ordered it online even tho I thought it would be easier to come into store.
2026年7月31日
DFS Furniture - Inverness からの回答
Hello,
Thank you for sharing your feedback with us, it is disappointing to hear you felt the sales adviser was pushy when it came to your purchase, we will ensure this is fed back.
Kind Regards,
Holly M
DFS Customer Support
Fisaye was an excellent seller
Fisaye was an excellent seller. She was so professional and helpful. Thank you
2026年7月30日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience, no pressure sales, helpful
The sales consultant was so helpful, found me fabric swatches for sofa not displayed in store, and checked different options for me. She gave me time to consider sofa options and didn't pressure me. Ordered in store, simple process with clear information from a lovely consultant. Thank you.
2026年7月30日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Sofa so good!
Your staff member,Helena was wecoming and very helpful.She showed us a selection of the items we were thinking of buying,explained the differences between them, pointed out the materials and colours available. Her suggestions were much appreciated and we are very happy with our purchase .
2026年7月30日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was very impressed with how friendly…
I was very impressed with how friendly the staff were, and how knowledgeable they were too. They explained perfectly any questions I had. I couldn’t fault them for one thing.
2026年7月29日
DFS Furniture - Inverness からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
First class service
First class service, attentive without being overbearing. Antony was very knowledgeable and helpful.
2026年7月29日
DFS Furniture - Inverness からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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