DFS Furniture - Kettering レビュー 

3,020
TrustScore 5段階評価の5

4.9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... もっと見る

5つ星のうち5の評価

Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... もっと見る

企業が回答しました

5つ星のうち5の評価

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, 英国

  • 0333 999 9840

4.9

優良

TrustScore 5段階評価の5

3020件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,020)

過去12か月のレビュー数: 92,543

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly

Fast, efficient and friendly support.

2026年4月6日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good Afternoon Donna,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent products

2026年4月16日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Good service

Good service, staff member was very helpful.

2026年4月16日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good morning Mrs Galloway,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

We had a brilliant experience with…

We had a brilliant experience with Reece at DFS. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to understand what we were looking for and guided us through the options with real patience and expertise.

Nothing felt like too much trouble, and he made the whole process smooth and actually enjoyable, which isn’t always the case when buying furniture.

Top service all round. And as a bonus, he also makes a seriously good coffee, which definitely didn’t hurt the experience.

Thanks again, Reece.

2026年4月14日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good afternoon Chris,

We're really grateful you shared this amazing 5* review. We are glad to hear that Reece helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

well informed and to the point customer…

well informed and to the point customer service with no pressure ,,exactly what we wanted
Excellent experience

2026年4月7日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you for sharing your positive review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

fantastic customer service great…

fantastic customer service great choice of sofas Reece who served us was lovely

2026年4月13日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Friendly staff

Friendly staff, very helpful during our purchasing experience

2026年2月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good afternoon,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

The customer service was excellent in…

The customer service was excellent in DFS at Kettering , A member of staff called Reece was especially very helpful and answered all my questions .

2026年4月12日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Easy process

James who take us through the process of buying my sofa, he explained everything in a simple but very understandable. It only takes 20 mins to complete my purchase and everything went so well.

2026年4月12日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Welcoming and James was a pleasure to…

Welcoming and James was a pleasure to talk to

2026年4月12日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Sales team helpful with out pressure

Nigel awe very helpful without being pushy

2026年4月11日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Dfs surprised me

Dfs surprised me. Classy looking products. Staff that are informative without being pushy or irritating. Prices competitive.

2026年4月9日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち4の評価

Nigel is a lovely sales guy

Nigel is a lovely sales guy, friendly and informative but not pushy. My only negative is the high price for delivery and installation.

2026年4月8日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Salesman was very friendly and…

Salesman was very friendly and knowledgable, he found me exactly what I was looking for. We took out finance which was a quick and easy process.

2026年4月8日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good morning Tracey,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

Friendly helpful staff

Friendly helpful staff

2026年4月1日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good afternoon Geraldine,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Nigel - A Credit To The Kettering Store

Nigel, is a great salesman. He saw us enter the store, we knew what we wanted & he left us to look without 'pouncing' on us as soon as we walked through the door. I used to work in sales & I spotted immediately by the questions he was asking & how he was asking them, that he was trying to identify our needs/wants etc & he gave us all the features of the chairs we were looking at & straightaway realised what would & would not be a BENEFIT to us. So many 'pushy' sales people do not listen to what the customers wants & needs are, so all the gadgets & latest features in the world are no good for the customer, if they are no benefit to them. Nigel was excellent at demonstrating his articulate skills to obtain the information he needed from us, so we could make an informed choice. He showed us an alternative & left us to decide, which we did. Nigel also did a cracking job at 'upselling' us a rug & 2 cushions!! I have to hand it to him, he's good! We did actually NEED the rug & cushions so everyone was happy. His product knowledge base is current & extensive. Nigel is a credit to the Kettering store.😊

2026年4月7日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good afternoon Andy,

We're really grateful you shared this amazing 5* review. We are glad to hear that Nigel helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fantastic staff, fantastic service

Fantastic staff, very knowledgeable and put the customer at the front of everything they do.

2026年4月6日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good morning Jack,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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