DFS Furniture - Kettering レビュー 

3,013
TrustScore 5段階評価の5

4.9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... もっと見る

企業が回答しました

5つ星のうち5の評価

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... もっと見る

企業が回答しました

5つ星のうち5の評価

We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, 英国

  • 0333 999 9840

4.9

優良

TrustScore 5段階評価の5

3013件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(3,013)

過去12か月のレビュー数: 100,311

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very knowledgeable and not pressured at…

Very knowledgeable and not pressured at all
We had space and time to reflect

2026年7月20日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great store in Kettering

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . Top marks
Mr and Mrs Lemay

2026年7月19日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great experience

James at Kettering was welcoming, informative, and extremely helpful. No pushy sales as we’ve experienced in other stores.

2026年7月19日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredibly excited for our new sofas to arrive. Thank you so much for your help and the coffee! 😊

2026年7月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Excellent service and helpfull

Excellent service and helpfull

2026年7月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Young lady explained everything…

Young lady explained everything thoroughly and took her time.Excellent customer service.

2026年7月18日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very friendly staff and not pushy.

Very friendly staff and not pushy.
I was in 3 times before actually making my decision on which sofa to choose. I was on my own and gave the staff my measurements, he helped me find the right sofa thst would fit. Great service

2026年7月10日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

A really good shopping experience at Kettering DFS

Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.

I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.

I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.

As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.

2026年7月13日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Arrived half hour before closing and…

Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient

2026年7月14日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Nigei was so helpful.

Nigei was so helpful.

2026年7月13日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Nigel was super helpful in store

Nigel was super helpful in store! Excellent customer service, made everything easy for us!

2026年7月11日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

James was excellent and very…

James was excellent and very knowledgeable, not pushy at all. Very professional .

2026年7月11日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly & helpful

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.

2026年7月8日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent

Excellent, knowledgeable service from Reece

2026年7月7日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Corner Sofa

I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.

2026年7月4日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Super helpful man called Reece helped…

Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa

2026年7月4日
DFS Furniture - Kettering ロゴ

DFS Furniture - Kettering からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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