Fantastic customer service from Maddie and Aaron. I was 'that' difficult customer because of my son's complex needs. Nothing was to much trouble and they helped me choose a suitable sofa when I had no... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent sales services. We were able to make an informed choice based on the extensive product knowledge given to us by Arran one of the sales team at Kings lynn.
企業が回答しました
The personal touch. We had been in the store previously and thankfully been educated rather than sold at. Even though this was to be a major purchase for us and we had looked around, we felt the quali... もっと見る
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Had a really good experience in the Kings Lynn branch. Went into the store 27/6 add asked questions regarding a corner sofa I saw online. Think his name was Adam who dealt with us and forwarded on all... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Hardwick Road, PE30 4NA, King's Lynn, 英国
- 0333 999 9748
4.9
優良
3200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service explained everything…
Excellent service explained everything very well no pushy service really relaxing made welcome
2026年7月24日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Lady who sold us the furniture
Lady who sold us the furniture
Was great and very helpfull
I was happy with purches
I left verry happy and would come back
2026年7月24日
DFS Furniture - Kings Lynn からの回答
Hello Barry,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very helpful and put us both at ease
2026年7月23日
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent sales services
Excellent sales services. We were able to make an informed choice based on the extensive product knowledge given to us by Arran one of the sales team at Kings lynn.
2026年7月21日
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Difficult customer incoming!
Fantastic customer service from Maddie and Aaron. I was 'that' difficult customer because of my son's complex needs. Nothing was to much trouble and they helped me choose a suitable sofa when I had no idea where to start. Thank you guys
2026年7月21日
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful information on what I was…
Very helpful information on what I was buying clear and precise all through out the process
2026年7月20日
DFS Furniture - Kings Lynn からの回答
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Exceptional sales assistant
2026年7月20日
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Kings Lynn からの回答
Hello Nicholas,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Polite, efficient and genuinely helpful. Couldn't be happier with the experience on the day.
2026年7月19日
DFS Furniture - Kings Lynn からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly staff
Met Colin who took time and effort to make sure we were happy with our choices the whole team were great .
2026年7月19日
DFS Furniture - Kings Lynn からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very professional and knowledgeable…
Very professional and knowledgeable assistant, Phil .
Fantastic service from start to finish.
2026年7月18日
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Made to feel very welcome with no…
Made to feel very welcome with no pressure to make a purchase.
Everything was explained clearly.
Thank you Colin.
2026年7月15日
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The personal touch
The personal touch. We had been in the store previously and thankfully been educated rather than sold at. Even though this was to be a major purchase for us and we had looked around, we felt the quality of the product was good and the advice given was honest. Thank you for a really good experience all round.
2026年7月14日
DFS Furniture - Kings Lynn からの回答
Hello Lee,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
I was very happy with my purchase of a sofa…
I was very happy with my purchase of a new sofa and found staff member Colin to be very helpful. He dealt with all my queries and made the purchase a straightforward and easy experience
2026年7月14日
DFS Furniture - Kings Lynn からの回答
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Colin. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Kings Lynn からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
I had the best experience in the showroom
I had the best experience in the showroom I was told everything from start to finish and everything was explained promptly
2026年7月2日
DFS Furniture - Kings Lynn からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Sofa Purchase.
The thoroughness, professional and personable contact we had with salesman Colin. He explained everything in a calm unhurried way. Excellent experience.k
2026年7月11日
DFS Furniture - Kings Lynn からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The salesperson was very helpful and…
The salesperson was very helpful and informative. A good service all round.
2026年7月3日
DFS Furniture - Kings Lynn からの回答
Hello Gill,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The lovely ladies in the Kings Lynn…
The lovely ladies in the Kings Lynn store were very helpful and friendly, even though I had to go back and amend my order cause I got it wrong they were quick to sort it out and get back to me xx
2026年7月10日
DFS Furniture - Kings Lynn からの回答
Hello Sarah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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