DFS Furniture - Kings Lynn レビュー 

3,267
TrustScore 5段階評価の5

4.9

Hardwick Road, PE30 4NA King's Lynn, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... もっと見る

企業が回答しました

5つ星のうち5の評価

Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... もっと見る

企業が回答しました

5つ星のうち5の評価

Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3267件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,267)

過去12か月のレビュー数: 94,567

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Extremely knowledgeable and approachable assistant (Charlie) who talked us through each stage of the purchase. She took the time to speak to us during the sale giving us invaluable information on product care and maintainance.

2026年8月16日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello Mr Dowell,

Thanks for your lovely feedback, we’re glad to hear Charlie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Bluey

Aaron was very helpful and friendly. He explained everything we needed to know. Great costumer service.

2026年8月8日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Nice experience

Just nice to walk into a store , have a good look round without getting hassled....given plenty of time . Knowledgeable and extremely helpful staff .

2026年8月9日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Service was very good explaned…

Service was very good explaned everything we need will be going back and will tell all friends

2026年8月8日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Very nice man helped us with a sofa…

Very nice man helped us with a sofa selection and helped with the style of choice. Amazing service.

2026年8月8日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Bought a sofa

Sold me a sofa I wanted.

2026年8月7日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Really helpful staff

Brought 2 sofas today and the sales assistant Megan was bright and cheerful and deal with our order efficiently did have a bit of a blip with the order receipt from head office email stated wrong colour so went back saw Megan again and herself and Charlene double checked my order and put my mind at rest as they had it correct

2026年8月6日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Matt did what no-one else would

I bought a pair of sofas at the back end of 2024 from the Peterborough store and I've had nothing but lies and hassle from them.

I called yesterday to see why my replacement sofa hadn't been delivered yet, and I was advised that there was no trace of a replacement been ordered.

Fast forward to today, and I received a call from Matt at the King's Lynn store who called up to see what the problem was as it had been passed down to him.

Matt listened to the problem I had encountered from Day 1 with the Peterborough store, he called WS up who are the delivery company they admitted straight off that they had knowledge of the issue, and Matt had this all sorted within 50 minutes exactly.

Matt is a credit to the DFS brand and I would strongly recommend the kings Lynn store to anyone looking for a new sofa, ask for Matt.

2026年8月5日
自発的なレビュー
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Good afternoon Paul,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for trusting Matt, and we will ensure this is resolved for you.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Gave advice on purchase

Gave advice on purchase. The assistant was very helpful. Gave us full information

2026年8月4日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Service was prompt and polite

Service was prompt and polite , had all our questions answered with ease , was able to advise us of prior furniture we perchased with you for us to be able to buy a second sofa to match .

2026年8月1日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Phil was an excellent representative…

Phil was an excellent representative for your company. He was helpful knowledgeable and very informative with product aftercare. Very satisfied with the service we received.

2026年7月30日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Phil.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

We could browse without feeling…

We could browse without feeling pressured to buy. When we wanted help they were there and answered all our questions, nothing was too much bother.

2026年7月30日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Great experience

Experience was great we had a lovely lady called Charlie she was so helpful very informative gave us every detail we needed and made sure that everything was just right for us

I would definitely recommend asking Charlie for help she is great

2026年8月2日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Charlie met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

A great team

I was attended by Charlie..made me feel welcome she was very knowledgeable and made the whole experience great.

2026年7月31日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The lady who helped us was very polite…

The lady who helped us was very polite and honest and helpful

2026年7月30日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち1の評価

Cannot get an order right

After a 12 week wait, a bed settee arrived which had been an ex showroom display. I ordered the sofa care protection, it was dragged along the lorry, then it had stains on the arm and a stain along the side.
I ordered another Layla sofa which should have been identical but was a completely different colour and material, then given the runaround by customer support.
Do not buy from DFS

2026年7月30日
自発的なレビュー
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Good Morning Mrs Young,

Thank you for taking the time to leave us your review. We do appreciate any feedback. We are very sorry to hear you're not happy with your furniture and the service you have received from DFS.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.

Kind Regards,

Lorraine E
DFS Central Customer Support

5つ星のうち5の評価

Enjoyable shopping experience

Good selection of power recliner chairs and sofas, and great quality. Was approached by a polite and helpful salesman who offered guidance and explained offers available. Was not under any pressure and it was an enjoyable shopping experience, which resulted in our purchases.

2026年7月28日
DFS Furniture - Kings Lynn ロゴ

DFS Furniture - Kings Lynn からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報