Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... もっと見る
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... もっと見る
企業が回答しました
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Aldermoor Way, BS30 7DA, Longwell Green, 英国
- 0333 999 9843
4.9
優良
3841件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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DFS Furniture - Longwell Green からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing and easy experience with the help of Victor!
Victor was a great help when ordering our sofa, he was friendly, approachable and easy to talk to. He was very factual and knowledgeable when coming to making our decisions with the options available. He went above and beyond to help us. Thankyou!
2026年8月5日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Longwell Green からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Longwell Green からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Met a staff named Victor who was so…
Met a staff named Victor who was so warm and accommodating. Helped with sorting out our choice and made the purchase smooth. Lovely guy
2026年8月4日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant.
Brilliant salesman. Helpful not too pushy. Gave us plenty of space and time answered all of our questions and gave good advice. Faultless.
2026年8月4日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were looked after and our order was…
We were looked after and our order was placed smoothly in the store, thanks to the lovely team member Victor who assisted us. We are excited for our new sofa.
2026年8月4日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The man what help us he was brilliant…
The man what help us he was brilliant any thing we ask him he new how to guide us expressly chosing the leather and colour. He was perfect and very knowledgeable
2026年8月3日
DFS Furniture - Longwell Green からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
First the manager was very polite…
First the manager was very polite and accommodating and was very pleased of our repeat business as loyal customers the 2 other sales team were polite and helpful
2026年8月2日
DFS Furniture - Longwell Green からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
Andrew was very patient with us and very good, taking the time to explain everything thoroughly
2026年8月1日
DFS Furniture - Longwell Green からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
Went to purchase a 2 seater sofa & chair, had in mind what I wanted, Linda was so helpful!! None of this pushy sales stuff, really listened & was very knowledable! So helpful & nothing was too much trouble. Spent time going through everything! Would highly recommend.
2026年8月1日
DFS Furniture - Longwell Green からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Luke who served me and supported me through navigating the buying of a sofa was great. He fully explained the whole process thoroughly and I would recommend DFS to my friends and family.
2026年7月23日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
The sale person was very helpful
The sale person was very helpful, telling us all about the three piece suit, she was very helpful
2026年7月30日
DFS Furniture - Longwell Green からの回答
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience
We had a great experience looking around made our choice with no pressure can’t wait for our sofa and chair to be delivered thanks DFS
2026年7月22日
DFS Furniture - Longwell Green からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service and Experience Buying a New Sofa
Luke was incredibly helpful and allowed us to make a great decision on a new sofa! Luke had great recommendations after finding out what type of sofa we were looking for. He also knew and communicated about the different options each sofa came with. We didn't feel rushed and he allowed us to ask multiple questions especially regarding financing option - we've never been one to make decisions quickly but Luke made us feel so confident we walked away the same day having locked into our new sofa!
2026年7月27日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Cody my sales agent was very helpful…
Cody my sales agent was very helpful and knowledgeable
2026年7月27日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Longwell Green からの回答
Hello Nick,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Had a good experience with salesman…
Had a good experience with salesman Andrew. I had already found online what I wanted. Andrew helped with ordering and tweaking a few things Everything just went smoothly and didn’t feel pressured
2026年7月26日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Victor was brilliant
Victor was brilliant. Friendly and not pushy! Explained everything thoroughly!
Didn’t expect to go into the store today and leave with a sofa on order! Totally brilliant!
2026年7月27日
DFS Furniture - Longwell Green からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Longwell Green からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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