DFS Furniture - Luton レビュー 2,414

TrustScore 5段階評価の5

4.9

Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was shattered and looking for a very specific colour, feel and shaped sofa. The first lady who offered me help, proceeded to tell me they didn't have what I was looking for and then pointed me i... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a sofa set. The team was welcoming and gave us enough space to browse the store and make a decision, which gave us the freedom to explore. They were cooperative and provided all the inform... もっと見る

企業が回答しました

5つ星のうち5の評価

Don was incredibly helpful when it came to deciding on the sofa I chose. He went out his way to make sure I saw it from every angle to ensure I was happy with it. He gave me space to think before I co... もっと見る

企業が回答しました

5つ星のうち5の評価

Jo was very helpful, polite and explained everything very clearly. He was knowledgeable about the products and explained the procedure of how the items would be delivered etc very well.

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, 英国

  • 0333 999 9821

4.9

優良

TrustScore 5段階評価の5

2414件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち5の評価

Jo was very helpful

Jo was very helpful, polite and explained everything very clearly. He was knowledgeable about the products and explained the procedure of how the items would be delivered etc very well.

2026年5月28日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

The sales lady,was very helpful and…

The sales lady,was very helpful and listened to what we required,a very professional lady

2026年5月26日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello Darran,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

10/10 for Fahima

I was shattered and looking for a very specific colour, feel and shaped sofa.
The first lady who offered me help, proceeded to tell me they didn't have what I was looking for and then pointed me in a random direction to have a look at what was in store.
But Fahima was SO helpful. She saw me testing out sofas and obviously looking a little despondent at being dismissed by the other member of staff and she spent a LOT of time with me and advising me. I went in for one sofa and left with a sofa, a sofa bed, a rug, 4 dining chairs, a side table and cushions because of how helpful and attentive she was. She was friendly but professional and didn't make me feel rushed at all. Brilliant service.

2026年5月25日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service 10/10!

Don was incredibly helpful when it came to deciding on the sofa I chose. He went out his way to make sure I saw it from every angle to ensure I was happy with it. He gave me space to think before I committed. He was thorough in explaining extras and finance options. A very professional salesman.

2026年5月24日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service

I purchased a sofa set. The team was welcoming and gave us enough space to browse the store and make a decision, which gave us the freedom to explore. They were cooperative and provided all the information we needed. Joseph explained the sofa's features and its maintenance requirements. Overall, the service was very good.

2026年5月23日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Very happy experience

Very happy experience, the girl was informative and clear about all the things l needed to know.

2026年5月23日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Good service in the store, good choice

Staff members are attentive but not overly attentive which I found good. Choice in the store was decent and staff were friendly and knowledgeable about everything I asked them about. Yet to receive my order, so don’t have any experience with the delivery service and the quality of the product

2026年5月21日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

We were able to take the leather colour…

We were able to take the leather colour samples home to confirm before placing the order. Very helpful assistant.

2026年5月20日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Warm and friendly staff who were…

Warm and friendly staff who were knowledgeable and helpful.

Clean and tidy store

2026年5月20日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Helpful and nice

Helpful and nice

2026年5月17日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

A good experience at Luton store

The Luton store is well laid out, immaculately clean and welcoming. Staff welcoming, friendly, helpful, not at all intrusive or pushy. Product choice good, prices not the cheapest, but quality seems good.

2026年5月15日
DFS Furniture - Luton ロゴ

DFS Furniture - Luton からの回答

Good afternoon,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

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