Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very good Joseph was great good customer service Answered all questions gave us lots of information and options friendly throughout
企業が回答しました
Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... もっと見る
企業が回答しました
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, 英国
- 0333 999 9821
4.9
優良
2476件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good customer service
Very good customer service. We are well accommodated. The place and location are easy to find.
2026年2月10日
DFS Furniture - Luton からの回答
We're happy to hear that you received very good customer service and found our place and location easy to find. We appreciate your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Luton からの回答
Good Morning Shiva,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Tan was very helpful and knowledgeable…
Tan was very helpful and knowledgeable in helping us make our purchase. He wasn't pushy, a very relaxed experience.
2026年2月7日
DFS Furniture - Luton からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Luton からの回答
We appreciate you sharing your feedback with us. We are so glad that you felt relaxed and experienced no pressure to buy from us.
Kind Regards,
Vanessa
DFS Customer Support
It was an amazing experience
2026年2月3日
DFS Furniture - Luton からの回答
Good afternoon,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ordering online was really easy
Ordering online was really easy. I also went to my local store to look at the chair to make sure sure it was right for me. The staff were friendly and helpful.
DFS Chaul End Lane Luton thanks
2026年1月28日
DFS Furniture - Luton からの回答
Good afternoon Vals,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Luton からの回答
We're happy to hear that our sales person was efficient. We appreciate your feedback and your time.
Kind regards,
Vanessa
DFS Customer Support
Amazing Service!
Very helpful staff, Joseph was 10/10. Explained the payment plan wonderfully!
2026年2月2日
DFS Furniture - Luton からの回答
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear our staff were helpful and explained everything well.
Kind Regards.
Vanessa
DFS Customer Support
the base is damaged so i will come to…
the base is damaged so i will come to the caul end store in hatters way to show proof of damage when i have time to come
2026年1月24日
DFS Furniture - Luton からの回答
Good morning Mrs Khan,
Thank you for your review, we are sorry to hear your furniture is damaged. If you could please send images via our contact from online we will ensure this is looked into as soon as possible for you.
Kind Regards,
Holly M
DFS Customer Support
Professional and kind sellers
Professional and kind sellers. Explained all aspects of purchase. I would buy other furniture there if I need one. Highly recommended
2026年2月1日
DFS Furniture - Luton からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service
We were served by Henna when we visited the store today. She was very accommodating, attentive and informative. Her helpful and friendly service made us feel welcome and we felt confident in our purchase. We are hopeful we will have the same experience with the delivery and installation of our furniture.
2026年2月1日
DFS Furniture - Luton からの回答
Thank you for your review. We're happy to hear that you felt welcome and confident in your purchase, due to the accommodating and informative service you received. We appreciate your feedback and hope you enjoy your new furniture!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Luton からの回答
We appreciate you sharing your feedback and are so glad to hear you received great customer service and a thorough explanation.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Luton からの回答
We appreciate you sharing your positive experience with our team; we are so glad our service met your needs. Thank you!
Kind Regards,
Vanessa
DFS Customer Support
Henna delivered excellent customer service.
Henna was very helpful and delivered excellent customer service when we bought a new sofa.
2026年1月29日
DFS Furniture - Luton からの回答
Good Afternoon Mark,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Henna.
Kind Regards,
Jordan
DFS Customer Support
Friendly and knowledgeable staff
2026年1月27日
DFS Furniture - Luton からの回答
We appreciate you taking the time to leave us a 5-star rating. We're so happy to hear you found our staff helpful!
Kind Regards,
Vanessa
DFS Customer Support
Good buying expeirience…
The total purchase was made so simple and understanding
by the salesman. Very polite and explained everything we needed to know.He made it very easy and helpful.
2026年1月27日
DFS Furniture - Luton からの回答
Good Afternoon Steve,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Luton からの回答
Good Afternoon Caroline,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service was brilliant
2026年1月19日
DFS Furniture - Luton からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great sales assistant
Good advice from the salesman, and no high pressure sales. Listen to what we needed, showed us some alternatives and gave great advice
2026年1月24日
DFS Furniture - Luton からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Amazing service
Usmaan helped us and was very patient with us, we managed to find the sofa unit and got the best feature for it.
Thank you
2026年1月14日
DFS Furniture - Luton からの回答
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。