DFS Furniture - New Malden レビュー 

4,728
TrustScore 5段階評価の5

4.9

Burlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The manager[ in the sale items dept who dealt with us, .new malden] was brilliant ,he was extreamley helpful ,measured & explained everything , explained the cover we took out , was a fantastic experi... もっと見る

企業が回答しました

5つ星のうち5の評価

Chelsea was pretty amazing no pressure made us feel welcome and in charge the whole way. Explained everything in great detail made us a team and coffee and just made it an enjoyable experience from be... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service We had a disappointing start to our visit, as we did not feel welcomed or receive much assistance from the first member of staff we approached. Thankfully, a lovely... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience at DFS. We had the most outstanding service by Samir who helped us with the choices we were making. We went to a few different companies and came back to purchase the sofa from DFS mo... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, 英国

  • 0333 999 9769

4.9

優良

TrustScore 5段階評価の5

4728件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,728)

過去12か月のレビュー数: 93,435

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I was very impressed with the service…

I was very impressed with the service provided at DFS New Malden - the member of staff who took my order helped me through the order and explained everything very succinctly.

2026年9月2日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service from knowledgable team

Great service from knowledgable team, no pressure sales.

2026年9月2日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

From the beginging i came there not…

From the beginging i came there not with the intention to buy immediatly but because of the attention and seemless services i went ahead to buy and was very happy with the services and what i ended up buying ,

2026年8月25日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The person who placed the order

The person who placed the order, Samir in the new Malden store was so helpful and accommodating. Would absolutely recommend and order again

2026年8月24日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Excellent customer service

We had a disappointing start to our visit, as we did not feel welcomed or receive much assistance from the first member of staff we approached.

Thankfully, a lovely young lady then stepped in and completely changed our experience. She was friendly, professional and very helpful, taking the time to understand what we wanted and helping us choose the perfect sofa.

Her excellent customer service made a real difference. She is a credit to DFS and deserves recognition. Thank you for turning our experience around.

2026年6月11日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lloyd was extremely helpful

Lloyd was extremely helpful, as well as being knowledgeable. He went the extra mile .

2026年9月1日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great experience at DFS

Great experience at DFS. We had the most outstanding service by Samir who helped us with the choices we were making. We went to a few different companies and came back to purchase the sofa from DFS mostly because of Samir’s service.

2026年8月31日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Brilliant service !

The manager[ in the sale items dept who dealt with us, .new malden] was brilliant ,he was extreamley helpful ,measured & explained everything , explained the cover we took out , was a fantastic experience ,we had a laugh with him ,so friendly . Made a change to have a happy sales person. Didnt rush us made time to make sure everything was right.

2026年8月31日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Mohammed in the New Malden store was…

Mohammed in the New Malden store was very helpful, talking us through the various options and answering all questions we had.

2026年8月31日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

New Ted Baker sofa and chair

Everything was explained in detail and in layman's terms. Samir Talic was Very helpful and knowledgeable. Very happy with our purchase

2026年8月31日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Welcoming and relaxed …

Chelsea was pretty amazing no pressure made us feel welcome and in charge the whole way. Explained everything in great detail made us a team and coffee and just made it an enjoyable experience from beginning to end. Thank you Chelsea good luck with your expected family.

2026年8月31日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service by salesman Samir

Excellent service by salesman Samir, and and understanding customer needs and specific requests. Right product found at great price. Altogether well done. Very happy

2026年8月30日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Samir was extremely helpful and patient…

Samir was extremely helpful and patient with us. We visited several times and were unsure about our decision, but he was always friendly and happy to help. Really appreciated his excellent customer service.

2026年8月30日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Samir.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Samir helped us choose our perfect sofa…

Samir helped us choose our perfect sofa last Sunday . Very courteous, professional and on the right side of pushy. Very happy to come back and place the order with him today - top Job!

2026年8月30日
DFS Furniture - New Malden ロゴ

DFS Furniture - New Malden からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

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