Mo was fantastic. He was patient, ran through a number of options and helped us choose a sofa that would make the most of our limited space. We are delighted with our purchase and excited for delivery... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... もっと見る
企業が回答しました
Really positive experience purchasing our new sofa from DFS in New Malden. From the moment we walked through the doors, the whole experience was relaxed and welcoming — no pushy salespeople or b... もっと見る
企業が回答しました
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

連絡先
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, 英国
- 0333 999 9769
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Today I visited DFS store and was…
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my questions. He made the purchase easy by explaining and going through the process well. Thank you Samir

DFS Furniture - New Malden からの回答
Staff were attentive
Staff were attentive, without being overbearing. Knowledgeble & helpful. Lots of sofas to choose from as well.

DFS Furniture - New Malden からの回答
We had Top service
We had Top service , with Samir , He was so helpful, & so lovely to talk to , His patience was 11out of 10 🥳, He made good suggestions, & left us to decide , such a pleasant person , & highly recommended him to help you

DFS Furniture - New Malden からの回答
Dealt with the store manager
Dealt with the store manager
Very friendly and not too pushy

DFS Furniture - New Malden からの回答
Great Service
Chilled atmosphere with no pressure. Great service from Samir. He was very knowledgeable and it was a stress free buying experience.

DFS Furniture - New Malden からの回答
The guy who serve me explained…
The guy who serve me explained everything in detail didn’t rush me at all gave me time to explain what I wanted he spent lots of time with me untill I was happy to proceed with my purchase he was very friendly and made me feel comfortable

DFS Furniture - New Malden からの回答
The staff was very patient and helpful…
The staff was very patient and helpful very nice person Sanir Talic he deserves 👏 he was very good i believe DFS will make more profit because of him
Thank Samir Talic

DFS Furniture - New Malden からの回答
Fantastic Selection and Wonderful Customer Service at DFS New Malden!
That sounds like a great shopping experience! DFS in New Malden really does have a fantastic selection to choose from, and having helpful, friendly staff makes browsing for furniture so much easier and more enjoyable.

DFS Furniture - New Malden からの回答
Excellent service given today by Mo
Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

DFS Furniture - New Malden からの回答

DFS Furniture - New Malden からの回答
Great service from Waseem
Great service from Waseem, Very helpful and gave great suggestions.

DFS Furniture - New Malden からの回答
Nina was very knowledgable about the…
Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

DFS Furniture - New Malden からの回答
Wasim was very thorough
Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

DFS Furniture - New Malden からの回答
Nina from the DFS New Malden was…
Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

DFS Furniture - New Malden からの回答
Really helpful and friendly staff
Really helpful and friendly staff, very happy with our experience, would recommend!

DFS Furniture - New Malden からの回答
Great customer service
We received great customer service by the friendly staff in the New Malden store. Very attentive staff and a lovely manager, he asked us what we were looking for and gave us some great advice and we purchased on the same day the sofa’s. We would definitely go back there for our next sofa’s.

DFS Furniture - New Malden からの回答

DFS Furniture - New Malden からの回答
The assistant was very helpful and…
The assistant was very helpful and informative, gave all the info required, very friendly and polite.

DFS Furniture - New Malden からの回答
We were served by Mohamed who was…
We were served by Mohamed who was extremely helpful about the stock and the various intricacies of the sofas we were interested in, he wasn’t at all pushy and was very polite, he made us feel welcome and was content in the fact that we were not interested in the add on insurance that came with it but did make us realise that the cups for the sofa feet was a good idea and so we purchased them also.

DFS Furniture - New Malden からの回答
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