DFS Furniture - Northampton レビュー 

3,849
TrustScore 5段階評価の5

4.9

18-20 Towcester Road, NN1 1EE Northampton, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... もっと見る

企業が回答しました

5つ星のうち5の評価

staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3849件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(3,849)

過去12か月のレビュー数: 96,947

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Salesman was very helpful and not…

Salesman was very helpful and not pushy, went through the order and explained everything.
Very easy process.

2026年8月1日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

staff were super helpful at the…

staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not pushy at all. This is our 3rd sofa in 10 years, they still sold the previous 2 ones we had! couldn't recommend enough!

2026年7月24日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Great Experience

Friendly, knowledgeable, great customer service, talked us through everything, we knew all our different options and what would work best for us, offered hot and cold drinks

2026年8月2日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Friendly knowledgeable staff

Friendly knowledgeable staff, good customer service and products

2026年8月1日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very helpful

2026年8月1日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Brilliant service 👍

Chanise was brilliant and talked through everything with us. Even got offered a coffee 😊

2026年8月1日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Elisha at DFS Northampton was wonderful…

Elisha at DFS Northampton was wonderful to deal with. We’d visited a few other stores whilst sofa shopping and felt like the sales people were very quick to jump on us when all we wanted to do was browse to figure out our style. We’d leave feeling pretty overwhelmed. We popped into DFS Northampton after driving past and felt we were really given the space we wanted to just browse and finally found the sofa we liked. Elisha was sooo helpful and friendly and didn’t feel like a sales person trying to push for a sale! Felt like she genuinely wanted to help us make the right decision for us. We couldn’t decide what colour to settle on so Elisha gave us samples to go home with. Even though there is a DFS store in our town, we decided to drive the extra 30 mins to go back to Elisha and place our order! And we were so glad we did. She is fab at her job and was so full of knowledge! We left feeling really confident that we’ve made the right decision. Thank you for your help Elisha! You are a credit to DFS!!!

2026年7月20日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello April,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Helpful and professional sales staff

The salesman who we purchased the sofa from was really helpful, being able to answer any questions we had. We didn't feel as though we were being pressured. The salesman was close by when we needed him, but didn't pester us. The buying process was really simple and straightforward. We were given option for extras but again didn't feel pressured to purchase any extras.

2026年7月25日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Nice relaxed experience

Was not made to feel rushed, was able to take my time. John explained everything clearly and was not trying to sell me something i did not want and made me a nicr latte as well.

2026年7月25日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Reece at the Northampton show room was…

Reece at the Northampton show room was fantastic, was really informative and helped us make our decision with our sofa choice by showing us different example of sofas and their materials / fillings.

2026年7月26日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Anthony was a huge help,

Anthony was a huge help,
Great service

2026年7月25日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

The product

The sales assistant was very knowledgeable

2026年7月20日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent service

Lovley store to browse
No pushy sales people
Free to sit on as many sofas as we wanted without being pressure
Clean bright airey store
Pleasent staff

2026年7月23日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

very helpful sales assistant

very helpful sales assistant. looked in other stores but came back not only did we like the suit and store ....... the young lady who helped and advise us was first class.

2026年7月21日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello Thomas,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent experience

The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was much better than expected.

2026年7月21日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello Mr Richards,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent Sale person

On meeting sales person Elisha who was very professional also really pleasant and helpful in advice in choosing settee.
Customer service from Elisha was enjoyable , Elisha explained everything in detail and really , we enjoyed meeting
and ordering sofa .
Excellent no pressure sales *****

2026年7月21日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

The sales man that served me his name…

The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the matter of seconds and made me understand everything bit by bit. He wasn’t pushy for a sale either he was really respectful and this man needs a pay rise

2026年7月19日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Anthony was helpful and explained…

Anthony was helpful and explained everything we needed to be aware off. Made it clear what we were getting an why the care package involved and covered

2026年7月18日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

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