This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... もっと見る
企業が回答しました
Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... もっと見る
企業が回答しました
I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... もっと見る
企業が回答しました
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

18-20 Towcester Road, NN1 1EE, Northampton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Salesman was very helpful and not pushy, went through the order and explained everything.
Very easy process.

DFS Furniture - Northampton からの回答
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not pushy at all. This is our 3rd sofa in 10 years, they still sold the previous 2 ones we had! couldn't recommend enough!

DFS Furniture - Northampton からの回答
Friendly, knowledgeable, great customer service, talked us through everything, we knew all our different options and what would work best for us, offered hot and cold drinks

DFS Furniture - Northampton からの回答

DFS Furniture - Northampton からの回答
Friendly knowledgeable staff, good customer service and products

DFS Furniture - Northampton からの回答
Chanise was brilliant and talked through everything with us. Even got offered a coffee 😊

DFS Furniture - Northampton からの回答
Elisha at DFS Northampton was wonderful to deal with. We’d visited a few other stores whilst sofa shopping and felt like the sales people were very quick to jump on us when all we wanted to do was browse to figure out our style. We’d leave feeling pretty overwhelmed. We popped into DFS Northampton after driving past and felt we were really given the space we wanted to just browse and finally found the sofa we liked. Elisha was sooo helpful and friendly and didn’t feel like a sales person trying to push for a sale! Felt like she genuinely wanted to help us make the right decision for us. We couldn’t decide what colour to settle on so Elisha gave us samples to go home with. Even though there is a DFS store in our town, we decided to drive the extra 30 mins to go back to Elisha and place our order! And we were so glad we did. She is fab at her job and was so full of knowledge! We left feeling really confident that we’ve made the right decision. Thank you for your help Elisha! You are a credit to DFS!!!

DFS Furniture - Northampton からの回答
The salesman who we purchased the sofa from was really helpful, being able to answer any questions we had. We didn't feel as though we were being pressured. The salesman was close by when we needed him, but didn't pester us. The buying process was really simple and straightforward. We were given option for extras but again didn't feel pressured to purchase any extras.

DFS Furniture - Northampton からの回答
Was not made to feel rushed, was able to take my time. John explained everything clearly and was not trying to sell me something i did not want and made me a nicr latte as well.

DFS Furniture - Northampton からの回答
Reece at the Northampton show room was fantastic, was really informative and helped us make our decision with our sofa choice by showing us different example of sofas and their materials / fillings.

DFS Furniture - Northampton からの回答

DFS Furniture - Northampton からの回答
Lovley store to browse
No pushy sales people
Free to sit on as many sofas as we wanted without being pressure
Clean bright airey store
Pleasent staff

DFS Furniture - Northampton からの回答
very helpful sales assistant. looked in other stores but came back not only did we like the suit and store ....... the young lady who helped and advise us was first class.

DFS Furniture - Northampton からの回答
The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was much better than expected.

DFS Furniture - Northampton からの回答
On meeting sales person Elisha who was very professional also really pleasant and helpful in advice in choosing settee.
Customer service from Elisha was enjoyable , Elisha explained everything in detail and really , we enjoyed meeting
and ordering sofa .
Excellent no pressure sales *****

DFS Furniture - Northampton からの回答
The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the matter of seconds and made me understand everything bit by bit. He wasn’t pushy for a sale either he was really respectful and this man needs a pay rise

DFS Furniture - Northampton からの回答
Anthony was helpful and explained everything we needed to be aware off. Made it clear what we were getting an why the care package involved and covered

DFS Furniture - Northampton からの回答
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