Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
企業が回答しました
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... もっと見る
企業が回答しました
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadway, Centre Park, OL2 5HX, Oldham, 英国
- 0333 999 9755
4.9
優良
5804件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Oldham からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Oldham からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Staff ( Ian ) was very polite and…
Staff ( Ian ) was very polite and informative,and very efficient
2026年6月28日
DFS Furniture - Oldham からの回答
Hello Chris,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Oldham からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service
Good customer service, lots product display and finance facilities although prices are so high compared to others Supplier or seller
2026年6月24日
DFS Furniture - Oldham からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was fantastic. Highly recommend
Was sold a couch by Mike which looked great in the showroom but then it was delivered and it went downhill from there. The guys who delivered it didn't explain any of the features or check it was working. Half the features dont work. The Bluetooth, the lights and heated seats all dont work. Been through loads of troubleshooting and nothing fixes it.
However after a few phone calls and a visit back to the store Mike and the other staff managed to get the issue resolved and got me set up with a different couch at a better rate than before so im happy with everything now. Would highly recommend Mike at Elk Mill store.
2026年6月24日
DFS Furniture - Oldham からの回答
Hello Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was fabulous love the…
Customer service was fabulous love the people who works their.. friendly environment
2026年6月23日
DFS Furniture - Oldham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely great service!
Absolutely great service!! Michael went above and beyond to help us. We would highly recommend DFS!!! Outstanding!!
2026年6月16日
DFS Furniture - Oldham からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Jenni was lovely
Jenni was lovely, really helpful - showed me what I was interested and gave me loads of options and information. Made it easy
2026年6月22日
DFS Furniture - Oldham からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff where very helpful there was…
The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them
2026年6月15日
DFS Furniture - Oldham からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Help in every detail
I found they were helpfull especially the Jenny who signed us up thank u
2026年6月22日
DFS Furniture - Oldham からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Oldham からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales staff member was very Polite and…
Sales staff member was very Polite and knowledgeable, help me choose a mattress that suited my preference
2026年6月22日
DFS Furniture - Oldham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Oldham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Oldham からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Was nice to be able to browse without…
Was nice to be able to browse without being bothered every 2 minutes but there was someone about to help if needed.
Staff were helpful polite and good customer service.
2026年6月20日
DFS Furniture - Oldham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lots of choice in both styles and…
Lots of choice in both styles and colours, the store layout was good and all seating was easily accessible to try.The customer service was excellent Alicia was so friendly,professional and made the whole experience of choosing our new furniture so easy.
2026年6月20日
DFS Furniture - Oldham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Oldham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Nice experience
Nice experience. The staff was friendly and very professional. She was attentive and answered all questions.
2026年6月19日
DFS Furniture - Oldham からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Celebration purchase treat
Looked after and located recliners other stores for sale thankyou
2026年6月19日
DFS Furniture - Oldham からの回答
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
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