Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
企業が回答しました
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... もっと見る
企業が回答しました
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadway, Centre Park, OL2 5HX, Oldham, 英国
- 0333 999 9755
4.9
優良
5808件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Celebration purchase treat
Looked after and located recliners other stores for sale thankyou
2026年6月19日
DFS Furniture - Oldham からの回答
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
extremely helpful and pleasant and…
extremely helpful and pleasant and knowledgeable about the product
2026年6月19日
DFS Furniture - Oldham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and pleasant staff
Very helpful and pleasant staff, good prices and selection
2026年6月18日
DFS Furniture - Oldham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Oldham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Oldham からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Oldham からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Oldham からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful Jenny was amazing and vet…
Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.
2026年6月16日
DFS Furniture - Oldham からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Mr Selemani
It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.
2026年6月15日
DFS Furniture - Oldham からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant Service From DFS And Very Welcoming.
DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.
2026年6月8日
DFS Furniture - Oldham からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha
2026年6月14日
DFS Furniture - Oldham からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Oldham からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
It was an excellent experience and…
It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.
2026年6月13日
DFS Furniture - Oldham からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Rehana…
Excellent customer service from Rehana would highly recommend
2026年6月14日
DFS Furniture - Oldham からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt was really helpful and…
Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.
2026年6月14日
DFS Furniture - Oldham からの回答
Hello Liz,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Oldham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Oldham からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Thank You
2026年6月14日
DFS Furniture - Oldham からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Oldham からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The sofa came damaged quality of…
The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.
2026年3月2日
DFS Furniture - Oldham からの回答
Good Morning Sobbia,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.
I have taken a look into your order and can see you have spoken to a member of DFS and we have arranged a service visit to resolve the issues highlighted, once again please accept our sincerest apologies.
Kind regards,
Lorraine A
DFS Customer Support
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