DFS Furniture - Paisley レビュー 

10,516
TrustScore 5段階評価の5

4.9

Washington Road, PA3 4EP Paisley, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... もっと見る

5つ星のうち5の評価

Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... もっと見る

企業が回答しました

5つ星のうち5の評価

Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a really lovely experience in DFS Paisley, I was made to feel welcome by Koray who helped me from start to finish. It felt like a chilled atmosphere, and didn't feel like I was being pus... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(10,516)

過去12か月のレビュー数: 101,274

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Dealt with a new recruit in Paisley…

Dealt with a new recruit in Paisley showroom called Archie and he was very good, especially for his 1st time. Always go to dfs and would’t go elsewhere to be honest.

2026年7月25日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Archie met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Staff were very helpful without being…

Staff were very helpful without being too over the top which we liked, sometimes I feel sales people in these shops can be a bit too pushy. The whole process took us around 45 minutes past the scheduled closing time but the sales person was happy to let us stay to complete it. Overall we were very happy with the experience.

2026年7月24日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Wise selection of sofas

Was selection of sofas, fabrics and colours to select from. Christine, our sales person was extremely helpful.

2026年7月24日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Good Morning,

We are really happy that Christine met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Derek was very helpful with our…

Derek was very helpful with our purchase today.
Made our experience very easy toda

2026年7月22日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

New Sofa from DFS.

From the moment I walked into the store and asked for help, Ruairidh looked after me. I found the perfect sofa bundle and with Ruairidh's help I was able to confirm it would be the perfect fit for my house and concluded the purchase online after after I had checked my my measurements at home. Ruairidh kept me informed of everything at all stages by calling me and confirming all details.

2026年7月22日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Sofa buying made easy

Plenty of choice and knowledgeable sales staff.
Made the whole process easy.

2026年7月22日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Knowledgeable and friendly

The girl who helped me today was very knowledgeable and friendly.

2026年7月22日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

A happy successful experience

The advisor was knowledgable . She showed us suites that suited our needs and made sure we were happy with our choice. She was patient and explained everything clearly.

2026年7月21日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello Jean,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Called into Paisley store for a new…

Called into Paisley store for a new sofa. 2 seater and 3 seater reclyners.
Met at door by Ruraidh who was polite and courteous.
Explained what was after and directed to displays and left to wander once I had found what I was looking for sought Ruraidh who explained the deals available and option plans.
Quick n easy without a heavy sales pitch
Ist class service.

2026年7月21日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Excellent service from Ash

Excellent service from Ash. Very knowledgeable and explained everything to a high standard.
A pleasant shopping experience.

2026年7月20日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Was made very welcome

Was made very welcome. No hard sell but he didn't need to cause I went in with a specific purchase in mind.

2026年7月12日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello Cat,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great experience

Great experience. Very helpful and patient. Great advice given.

2026年7月20日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello Joyce,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち2の評価

Good start but not good service afterwards

Salesperson pleasant and took care with us. Problems started when the Sofas arrived, not setup as promised, just delivered, one missing legs and the easy gliders for both missing. Legs arrived nearly 4 months later. Still waiting for the gliders. Offered £27 refund for the gliders. Disappointed with this.
54ZDS9420_2P

2025年12月30日
自発的なレビュー
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.

I apologise that you do remain unhappy, the offer for a partial refund was purely as a gesture to say sorry. I can see the store manager has tried to call twice since to discuss this further with you but we were unable to reach you. If you do wish to discuss this with you direct, please do not hesitate to get back in touch.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The lady who assisted us was very…helpful and reliable

The lady who assisted us was very helpful and reliable. She gave us excellent advice on everything we asked about and was focused on her work.

2026年7月19日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Levina was excellent

Levina was excellent
Great Salesperson , talked you through all aspects of the suite and options .
Thoroughly recommend dealing with her , a pleasure .

2026年7月19日
DFS Furniture - Paisley ロゴ

DFS Furniture - Paisley からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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