DFS Furniture - Plymouth レビュー 

4,019
TrustScore 5段階評価の5

4.9

Longbridge Road, PL6 8LX Plymouth, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had such a lovely experience buying our sofa thanks to the American lady (so sorry we forgot your name as the process was so smooth and fast!) who helped us at DFS. She was incredibly friendly, kno... もっと見る

5つ星のうち5の評価

I had an excellent experience with the salesperson Matthew Soole in DFS Plymouth. He listened carefully to what my quite specific requirements were for a sofa for my disabled son, and showed... もっと見る

企業が回答しました

5つ星のうち5の評価

This the 3rd set of furniture we have bought from DFS and have always been impressed with the quality and ease of purchases. Staff are POLITE (Liam was informative and explained everything) and helpf... もっと見る

企業が回答しました

5つ星のうち5の評価

With Brian’s help we found exactly what we were looking for and in the right colour and material. We were also given great advice on how to care for it to keep it looking its best. Great service

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4019件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(4,019)

過去12か月のレビュー数: 101,122

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Give the lady a promotion

We had such a lovely experience buying our sofa thanks to the American lady (so sorry we forgot your name as the process was so smooth and fast!) who helped us at DFS. She was incredibly friendly, knowledgeable, and made the whole process so easy and enjoyable. Nothing was too much trouble, and she really took the time to help us find the perfect sofa. Excellent customer service from start to finish. Thank you!

2026年7月26日
5つ星のうち5の評価

Brian was great

With Brian’s help we found exactly what we were looking for and in the right colour and material. We were also given great advice on how to care for it to keep it looking its best.
Great service

2026年7月25日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち4の評価

As a company to charge over £100 for…

As a company to charge over £100 for delivery when you're spending over £2000 is not good enough.
However, saleslady today was very kind and lovely.

2026年7月25日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Afternoon,

Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.

Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.

Kind Regards,

Jordan
DFS Central Customer Support

5つ星のうち5の評価

I had an excellent experience with DFS in Plymouth

I had an excellent experience with the salesperson Matthew Soole in DFS Plymouth.

He listened carefully to what my quite specific requirements were for a sofa for my disabled son, and showed me many options.

His approach was friendly and kind, he did not come across as pushing for a sale which I really appreciated, and I was delighted that he found me a very suitable sofa for my son in the clearance section.

In addition Matt’s follow up support was also very good, as I needed to speak to him a couple of times about delivery.

I will definitely use DFS again and would like to thank Matt for providing such great customer service.

2026年7月17日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Matthew met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, so helpful and honest.

2026年7月24日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

No pressure to buy...Matt in Plymouth…

No pressure to buy...Matt in Plymouth was so helpful today, thank you 🙂

2026年7月23日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great customer service

Store assistant Sara was extremely helpful with my order and explained all the options very clearly.

2026年7月21日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Salesman was nice and friendly

Salesman was very friendly and efficient and knowledgeable about all aspects of the business, excellent, very pleased.

2026年7月21日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Buying a new sofa

Everything was explained clearly and well.

2026年7月21日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Nice friendly lady.

Nice friendly lady.. good at her job .. she knew what she was talking about

2026年7月20日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち4の評価

Everything is almost perfect apart from…

Everything is almost perfect apart from the price tags, I think it might help if both prices were shown with regard to the difference in the prices of the cushions, as to whether you have foam or fibre and what you show is the cheaper one of the two, which can be and I think is misleading.

2026年7月18日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us. As extra cushions, upgraded interiors and products such as care kits are optional extras this is not something we would be able to include in the initial price however we will always inform you of the difference in price.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

This the 3rd set of furniture we have…

This the 3rd set of furniture we have bought from DFS and have always been impressed with the quality and ease of purchases. Staff are POLITE (Liam was informative and explained everything) and helpful and don't hassle you when you are walking around the store.

2026年7月19日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Morning,

We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Liam gave you all the information you needed and met all of your expectations.

Kind Regards,

Jordan
DFS Customer Support

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