We had such a lovely experience buying our sofa thanks to the American lady (so sorry we forgot your name as the process was so smooth and fast!) who helped us at DFS. She was incredibly friendly, kno... もっと見る
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I had an excellent experience with the salesperson Matthew Soole in DFS Plymouth. He listened carefully to what my quite specific requirements were for a sofa for my disabled son, and showed... もっと見る
企業が回答しました
This the 3rd set of furniture we have bought from DFS and have always been impressed with the quality and ease of purchases. Staff are POLITE (Liam was informative and explained everything) and helpf... もっと見る
企業が回答しました
With Brian’s help we found exactly what we were looking for and in the right colour and material. We were also given great advice on how to care for it to keep it looking its best. Great service
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

連絡先
Longbridge Road, PL6 8LX, Plymouth, 英国
- 0333 999 9768
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A good price for a quality product
Service was friendly, polite and helpful. I was satisfied with the price paid.
Give the lady a promotion
We had such a lovely experience buying our sofa thanks to the American lady (so sorry we forgot your name as the process was so smooth and fast!) who helped us at DFS. She was incredibly friendly, knowledgeable, and made the whole process so easy and enjoyable. Nothing was too much trouble, and she really took the time to help us find the perfect sofa. Excellent customer service from start to finish. Thank you!
The lady that served us was brilliant…
The lady that served us was brilliant and very helpful.
Excellent service so far.
Great service
Great, easy service. Everything explained fully. No pressure selling.
Salesman was informative and friendly.
Excellent customer service with time to…
Excellent customer service with time to experince and choose sofa in our own speed.
回答に AI 支援を利用する場合があります詳細を表示
Brian was great
With Brian’s help we found exactly what we were looking for and in the right colour and material. We were also given great advice on how to care for it to keep it looking its best.
Great service

DFS Furniture - Plymouth からの回答
As a company to charge over £100 for…
As a company to charge over £100 for delivery when you're spending over £2000 is not good enough.
However, saleslady today was very kind and lovely.

DFS Furniture - Plymouth からの回答
I had an excellent experience with DFS in Plymouth
I had an excellent experience with the salesperson Matthew Soole in DFS Plymouth.
He listened carefully to what my quite specific requirements were for a sofa for my disabled son, and showed me many options.
His approach was friendly and kind, he did not come across as pushing for a sale which I really appreciated, and I was delighted that he found me a very suitable sofa for my son in the clearance section.
In addition Matt’s follow up support was also very good, as I needed to speak to him a couple of times about delivery.
I will definitely use DFS again and would like to thank Matt for providing such great customer service.

DFS Furniture - Plymouth からの回答

DFS Furniture - Plymouth からの回答
Fantastic care whilst choosing settee…
Fantastic care whilst choosing settee and great honesty

DFS Furniture - Plymouth からの回答
No pressure to buy...Matt in Plymouth…
No pressure to buy...Matt in Plymouth was so helpful today, thank you 🙂

DFS Furniture - Plymouth からの回答
Great customer service
Store assistant Sara was extremely helpful with my order and explained all the options very clearly.

DFS Furniture - Plymouth からの回答
Salesman was nice and friendly
Salesman was very friendly and efficient and knowledgeable about all aspects of the business, excellent, very pleased.

DFS Furniture - Plymouth からの回答
Nice friendly lady.
Nice friendly lady.. good at her job .. she knew what she was talking about

DFS Furniture - Plymouth からの回答
Everything is almost perfect apart from…
Everything is almost perfect apart from the price tags, I think it might help if both prices were shown with regard to the difference in the prices of the cushions, as to whether you have foam or fibre and what you show is the cheaper one of the two, which can be and I think is misleading.

DFS Furniture - Plymouth からの回答
This the 3rd set of furniture we have…
This the 3rd set of furniture we have bought from DFS and have always been impressed with the quality and ease of purchases. Staff are POLITE (Liam was informative and explained everything) and helpful and don't hassle you when you are walking around the store.

DFS Furniture - Plymouth からの回答
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