DFS Furniture - Plymouth レビュー 

4,099
TrustScore 5段階評価の5

4.9

Longbridge Road, PL6 8LX Plymouth, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... もっと見る

5つ星のうち5の評価

My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... もっと見る

企業が回答しました

5つ星のうち5の評価

We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4099件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,099)

過去12か月のレビュー数: 94,193

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Becky was extremely helpful and…

Becky was extremely helpful and patient, especially when we had to sort out the finance

2026年8月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello Tracy,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

New Sofa just the job

Left to look around at our pleasure. Moria was helpful when we had questions. She talked us through our order, very knowledgeable

2026年8月17日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The young lady who served me was very…

The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.

2026年8月17日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Becca (apologises if I spelt your name…

Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much

2026年8月16日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you

2026年8月16日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Lovely and friendly staff

Lovely and friendly staff

2026年8月15日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Quick service

Quick service, no pressure to buy, very pleasant staff

2026年8月15日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent service

Matt made it easy and quick and we understood everything that we needed 100% service we was very happy with the whole process.

2026年8月12日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello Sharron,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Really friendly helpful a…Great place to shop

Really friendly helpful a knowledgeable. Explained everything and ensured we were happy with everything before e made the purchase

2026年8月11日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello Barrie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Matt was very helpful and friendly

Matt was very helpful and friendly. Did not push but made great suggestions after finding out what I wanted in a sofa. Left feeling happy with my selection

2026年8月10日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello Janice,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service, from first look to booked appointment and purchase.
Sales staff very knowledgeable and made whole process seem effortless.

2026年8月10日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello Peter,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The lady called Rebecca in the shop in…

The lady called Rebecca in the shop in Plymouth was extremely helpful without being pushy. She was knowledgeable about the products and, because of this, was able to find us an alternative to our original choice which they didn't have in the colour we wanted. The delivery and finance was fully explained and easily arranged. Would definitely request Rebecca when we go back for the sofa Bed we like!

2026年8月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Greeted then allowed time choose

Greeted then allowed time choose. Assistant was very well informed and made sure that everything was correct before putting the order through.

2026年8月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Looking for a chair recliner.

We were allowed to browse,but if we needed help, she was around, we saw a chair we liked and had help from Becca, she was lovely,helpful,and full of knowledge, Becca was professional and very pleasant young lady,we were very pleased with our chair shopping today, and made very easy by your lovely helpful assistant Becca.

2026年8月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Sales person was very helpful and made…

Sales person was very helpful and made the purchase very easy and smooth. Will definitely purchase again from DFS.

2026年8月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Amazing customer service

Amazing customer service. Made us feel really comfortable. Finding our sofa was a breeze even with 4 kids! Would recommend.

2026年8月8日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly and professional

very professional friendly and knowledgeable about what we wanted .
whole thing was easy from start to finish

2026年8月8日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Experience counts

The experieced member of staff ( sorry misssed her name) was totally wow on her customer service from start to finish. Very welcoming. Helpful with our decision making and spot on with all details. Credit to her for making the time we were there delightful. Thai you10/10

2026年8月7日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

We were welcomed by Helen & Brooke…

We were welcomed by Helen & Brooke dealt with us. Helen offered up a hot drink. Brooke was so friendly and knowledgeable and had great customer service skills. A great asset to the team.

2026年8月5日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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