DFS Furniture - Plymouth レビュー 

4,106
TrustScore 5段階評価の5

4.9

Longbridge Road, PL6 8LX Plymouth, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... もっと見る

企業が回答しました

5つ星のうち5の評価

He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked

企業が回答しました

5つ星のうち5の評価

We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... もっと見る

企業が回答しました

5つ星のうち5の評価

Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4106件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,106)

過去12か月のレビュー数: 95,284

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Welcomed upon arrival by a smiling…

Welcomed upon arrival by a smiling member of staff. Asked if we needed any help without being forceful.
Made us feel very welcomed.
When we eventually made a decision we had everything explained to us and the transaction went very smoothly.
Didn’t need to ask any questions because the staff member answered any that we had prior to us asking them.

2026年5月17日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Sofa hunt

Upon arrival, we knew exactly what we were looking for. Brian greeted us, we has a short chat and then he gave us space and time to look around before we committed to what we wanted. Had hot hot chocolate and latte while we wondered. He was friendly, informative without the overzealous sales push. That in some places, just puts you right off.

He made our sofa decision journey, a 5 gold star seller experience. Could not fault him.

2026年5月16日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Brian.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

the lovely lady who assisted me was…

the lovely lady who assisted me was very friendly and knowledgeable about the product i eventually purchased. answering any questions i had with a smile and nothing was too much trouble for her.

2026年5月16日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service

2026年5月13日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The seller we had was fantastic

The seller we had was fantastic! She max everything really easy. Brooke from DFS at marsh mills

2026年5月14日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Nothing was too much trouble

Friendly, unpressured experience with a very helpful sales person who did not rush us. Nothing was too much trouble & we would certainly buy from DFS again. Thank you Brian in Plymouth, you made the buying experience very enjoyable.

2026年5月12日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

I have used DFS on two occasions and…

I have used DFS on two occasions and have been treated with brilliant service always polite and very helpful nothing is too much trouble Brian has dealt with the customer service on both my visits and couldn't ask for anything better a valuable member of your staff

2026年5月3日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Fantastic Service

Bought a lovely new sofa. Couldn’t fault the customer service, Matt was super helpful and made the whole experience stress free. Left knowing that I’d made the right decision - can’t wait for sofa to arrive. Thank you.

2026年5月11日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great service

Great service

2026年5月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly and helpful

2026年5月10日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Rebecca was brilliant

Rebecca was brilliant , gave all the information I needed and helped throughout the service to get me the best sofa for what I was looking for. Really helpful !

2026年5月10日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

I found exactly what I'd been searching…

I found exactly what I'd been searching for....and at a very comparable price! Special thanks to Becca, in the Plymouth store, for her patience and kindness throughout. Looking forward to receiving my reclining power sofa and matching footstool.

2026年5月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Relaxed experience

Relaxed experience, no one hassles you allowed to take your time
Very helpful assistant Brooke who took us through everything we needed to know.

2026年5月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Exceptional

Exceptional

2026年5月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

The lady was helpful and lovely

The lady was helpful and lovely

2026年5月9日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Such a lovely shopping experience at…

Such a lovely shopping experience at DFS Plymouth .
Sara and Brian were very informative and helpful with my sofa choice .
It was a relaxing experience and I would recommend DFS to family and friends.

2026年5月5日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great service …

Quickly popped into the store to check out a few options and look at the discounted section to see if any bargains to be had.
No pressure just nice sales people happy to chat and advise.
Purchase was quick and easy even helping to find matching items and talk about alternatives.
Excellent service from the team.

2026年5月7日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The salesman was really approachable…

The salesman was really approachable and made us feel at ease.

2026年5月4日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Not pushed into anything gave us time…

Not pushed into anything gave us time and help talked through are opposition

2026年5月6日
DFS Furniture - Plymouth ロゴ

DFS Furniture - Plymouth からの回答

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

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