From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... もっと見る
企業が回答しました
When we told Daniel what we were looking for he showed us what was available and left us to look around. After we had decided, he explained the options to buy. All in all a pleasant and professional... もっと見る
My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadstone Way, Unit 1, BH15 3TE, Poole, 英国
- 0333 999 9784
4.9
優良
5195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The gentleman we spoke to was very…
The gentleman we spoke to was very helpful and informative. He gave us various options to choose with both the sofas and the finance.
2026年7月5日
DFS Furniture - Poole からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Julian the man that helped us with our…
Julian the man that helped us with our purchase was no word of lie the best sales assistant ever. He was warm, helpful, very knowledgeable, and made the entire experience a great one.
2026年7月4日
DFS Furniture - Poole からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Poole からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very happy with my purchase today
Very happy with my purchase today. Got greeted, got information we needed, no question was too much and was happy to help and let us know what we needed to know.
2026年7月4日
DFS Furniture - Poole からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Had exactly what I wanted
Had exactly what I wanted. Service from David was professional and helpful.
2026年7月4日
DFS Furniture - Poole からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Poole からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The person that served me was… a lady with red hair
The person that served me was absolutely fantastic, very knowledgeable and informed me about everything before I even thought to ask. Perfect service
2026年6月30日
DFS Furniture - Poole からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Very impressed with our visit…
Very impressed with our visit yesterday. Friendly and professional service from Dan. Very knowledgeable and explained everything we needed to know.
2026年6月29日
DFS Furniture - Poole からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
We were welcomed as we walked into the…
We were welcomed as we walked into the store by Sebastian who was very helpful and saw us through the whole process of buying our new sofa and choosing a new rug.
Everything was explained well and we were made to feel comfortable making our choices.
We would definitely recommend DFS at Poole.
Looking forward to having our new sofa delivered. The rug was delivered within a week of ordering.
2026年6月21日
DFS Furniture - Poole からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The Manager Hannah at the Poole Branch…
The Manager Hannah at the Poole Branch was more than helpful. She explained every detail of the chosen products which helped us conclude our purchase.
2026年6月28日
DFS Furniture - Poole からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Poole からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Bought a new sofa
Today I stopped by Dfs to choose a sofa,
and Steve was very helpful throughout the rest of the process. He gave me excellent advice about the fabric options, clearly explained the delivery process and the protection plan, and answered all my questions. He was friendly, welcoming, and professional, making the whole experience smooth and enjoyable. Thank you, Steve, for your excellent customer service!
2026年6月28日
DFS Furniture - Poole からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Steve met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Poole からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Julian was very helpful and answered…
Julian was very helpful and answered all our concerns. Also got us coffee!
Very pleased.
2026年6月27日
DFS Furniture - Poole からの回答
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
we found the customer service very good…
we found the customer service very good the sales person we delt with was Julian who was good with his knowledge of the product and handled it all well.a
2026年6月27日
DFS Furniture - Poole からの回答
Good Morning,
We are really happy that Julian met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Poole からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Frances helped us choose the right…
Frances helped us choose the right furniture for or situation and was friendly and very knowledgeable.
Many thanks
B & J
2026年6月25日
DFS Furniture - Poole からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was helped in choosing the sofa by a very kind person
I was helped in choosing the sofa by a wonderful person. She was with me the whole process, very professional, very kind and covered all the information I needed.
2026年6月21日
DFS Furniture - Poole からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Calmly explained in a thorough manner
2026年6月23日
DFS Furniture - Poole からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Poole からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。