Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
企業が回答しました
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... もっと見る
企業が回答しました
Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Mariners Way, PR2 2YN, Preston, 英国
- 0333 999 9753
4.9
優良
6959件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We found the sofa we were looking for…
We found the sofa we were looking for ,the gentleman was so very helpful as we wanted a diferent fabric and colour he gave us options of both and made our choice he was brilliant so we now are awaiting our new sofa we know we have 3 months to wait but it will be worth the wait ,thankyou to the lovely gentleman at DFS
2026年7月31日
DFS Furniture - Preston からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Sarah was super helpful
Sarah was super helpful. She understood our needs and guided us to the best product
2026年7月31日
DFS Furniture - Preston からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Knowledgeable & friendly staff
Knowledgeable & friendly staff. Great customer service. Purchase went smoothly & efficiently.
2026年7月30日
DFS Furniture - Preston からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The salesman that assisted me (Denzel)…
The salesman that assisted me (Denzel) was outstanding at the Riverway branch and what a lovely fella!
His knowledge of the products is excellent and I will definitely recommend everyone to visit and have the experience that I had
2026年7月24日
DFS Furniture - Preston からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Denzel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Preston からの回答
Hello Georgia,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent customer service at Preston DFS
Just bought two 3-seater Leather sofas from Preston DFS. Excellent customer service, we had a lovely gentleman called Denzil that helped us get the right sofas. I highly recommend Preston DFS.
2026年7月21日
DFS Furniture - Preston からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Denzel in store at Preston was very…
Denzel in store at Preston was very helpful and friendly
2026年7月20日
DFS Furniture - Preston からの回答
Hello Ian,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service
The experience was excellent, the staff was very helpful especially Denzel he was very kind to us, friendly and made us feel very comfortable, he gave us clear answers and solutions to any doubts we had, a special thanks to him and his service (also AMAZING Hot Chocolate)
2026年7月26日
DFS Furniture - Preston からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzel.
Kind Regards,
Jordan
DFS Customer Support
DFS - Grant
Grant, our sales assistant was great with assisting the purchase and was easy to get along with
2026年7月26日
DFS Furniture - Preston からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service
Excellent service, no pressure at all. Easy transaction and a very friendly advisor from the staff.
2026年7月26日
DFS Furniture - Preston からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Preston からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Everyone was really helpful 😊
Everyone was really helpful 😊. Can't wait for out beautiful new sofa to arrive
2026年7月25日
DFS Furniture - Preston からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly
Knowledgeable, and friendly staff on all 3 visits. Welcomed our dog, which made the process of choosing our sofas a lot easier. Had a complimentary coffee whilst doing paperwork. Would highly recommend DFS.
2026年7月25日
DFS Furniture - Preston からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Salesman was very polite and didn't put…
Salesman was very polite and didn't put us under any pressure to buy. Explained things in a straightforward way
2026年7月25日
DFS Furniture - Preston からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Kieran was very helpful and…
Kieran was very helpful and knowledgeable made the sale very easy and was professional and friendly through out
2026年7月25日
DFS Furniture - Preston からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Preston からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Top notch service
We were greeted at the door by a lovely man called Denzel. He told us the layout of the shop and where we could find what we were looking for.
On picking our sofa Denzel was there again to take us through the sales process. What a top man! So pleasant and easy to talk to. Thank you Denzel!
2026年7月24日
DFS Furniture - Preston からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzel.
Kind Regards,
Jordan
DFS Customer Support
Great product received early
2026年3月1日
DFS Furniture - Preston からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
No pushy sales people. Helpful staff when you needed them.
What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing us sofas that they wanted to sell rather than what we needed. We were acknowledged and asked if we needed help and left to explore at our own pace until we wanted them.
2026年7月23日
DFS Furniture - Preston からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Denzel was fantastic!
Denzel was fantastic and very helpful!
If anyone was going to go to DFS at Preston Docks they should definitely speak to him, lovely guy.
2026年7月19日
DFS Furniture - Preston からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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