DFS Furniture - Preston レビュー 

6,965
TrustScore 5段階評価の5

4.9

Mariners Way, PR2 2YN Preston, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... もっと見る

5つ星のうち5の評価

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

企業が回答しました

5つ星のうち5の評価

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... もっと見る

企業が回答しました

5つ星のうち5の評価

Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

6965件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(6,965)

過去12か月のレビュー数: 96,947

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent staff

Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

2026年6月16日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

5つ星のうち5の評価

Lovely welcome

First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

2026年6月16日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

2026年6月16日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzil.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Left alone whilst browsing

Left alone whilst browsing, and then staff were attentive once needed.

2026年6月7日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Nice experience

I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

2026年6月15日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We had a brilliant experience!!

We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!

2026年6月15日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Denzo made the whole thing the easiest…

Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information

2026年6月14日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The Salesman Gary was great…

The Salesman Gary was polite non intrusive and well informed
listened to our questions and gave good advice

2026年6月7日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

We came into DFS for a browse but…

We came into DFS for a browse but ibby's wonderful customer skills enticed us into making a purchase. He was incredibly helpful and made the whole transaction so easy and stress free for us. 10/10 service.

2026年6月14日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent!

Excellent, professional and friendly support from Mo, and from Grant. A very pleasant purchasing experience - exceeded expectations.

2026年6月14日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Ibby helped us make the decision on our…

Ibby helped us make the decision on our dream sofa. He was helpful and provided great knowledge on what was best for us. Will definitely recommend him and dfs!

2026年6月14日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent staff

Excellent staff, great service and a variety of sofas in store.

2026年6月14日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

We recently purchased a new sofa from…

We recently purchased a new sofa from DFS Preston and had a great experience from start to finish. Jamie was fantastic throughout the whole process. He was friendly, knowledgeable, and helped guide us towards the right sofa without being pushy.
What we appreciated most was that Jamie gave us plenty of space to browse and discuss our options. He was available whenever we had questions but never pestered us, which made the experience much more relaxed and enjoyable.
Excellent customer service and a stress-free buying experience. Thanks again, Jamie, for all your help!

2026年6月12日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

5 star experience

5 star experience!
Excellent customer care, nothing was too much trouble, extremely helpful and easy to deal with.
The whole experience was a pleasure from start to finish.
We now are looking forward to yet another settee purchased from DFS Preston .

2026年6月11日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Firstly no hard sell

Firstly no hard sell, was left to browse and look around . When I did ask for assistance the staff member was great. I was undecided regarding colours and the member of staff put it on the big screen for me,switching from one shot to another. Absolutely great friendly service. Would highly recommend.

2026年6月2日
DFS Furniture - Preston ロゴ

DFS Furniture - Preston からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

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