The staff didn’t follow me round like sharks and left me to make my own decision but were ready to help me with any questions. They walked me through the process of buying a sofa clearly and didn’... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Choice of lots of sofas, options and combinations. The Sales Adviser - John (368) - extremely helpful, explaining everything and very patient!! No hard sell. All staff welcoming customers
From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will de... もっと見る
企業が回答しました
Aga was really helpful and knowledgeable with all questions asked. She gave us all possible options with no pressure to commit to buy. In the end, we found the sofa combination we like and we’re happ... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
3 Forbury Road, RG1 3JH, Reading, 英国
- 0333 999 9774
4.9
優良
5417件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Choice of lots of sofas & helpful staff
Choice of lots of sofas, options and combinations. The Sales Adviser - John (368) - extremely helpful, explaining everything and very patient!! No hard sell. All staff welcoming customers
2026年5月24日
Mo was very friendly and helpful and…
Mo was very friendly and helpful and offered practical advice throughout
2026年5月30日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Friendly and helpful staff
2026年5月23日
DFS Furniture - Reading からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff didn’t follow me round like…
The staff didn’t follow me round like sharks and left me to make my own decision but were ready to help me with any questions.
They walked me through the process of buying a sofa clearly and didn’t try and push extras on me.
2026年5月29日
DFS Furniture - Reading からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Really helpful sales staff
2026年5月29日
DFS Furniture - Reading からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good experience
I went to look at sofas today and bought two. Staff, John, was very helpful as I am fussy. Great service from him and I am very happy either way my purchase
2026年5月29日
DFS Furniture - Reading からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Lovely young lady named AGA ,helped us…
Lovely young lady named AGA ,helped us to find the right sofa & chairs for us .She gave us water ,(very hot day ) & made sure we were sure with our choices. She is an excellent customer service provider.
2026年5月27日
自発的なレビュー
DFS Furniture - Reading からの回答
Hello Anita,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service
Very good service, couldn’t have asked for anything. Listened to all our needs and went all out to help us find what we wanted. The young man that served us is a credit to your company
2026年5月27日
DFS Furniture - Reading からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The service was great and the staff…
The service was great and the staff were helpful, they explained everything that we wanted to hear, gave advantages and disadvatages of the furniture that we saw and the choice made at the end was the best.
2026年5月26日
DFS Furniture - Reading からの回答
Hello Aubriella,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Customers service very helpful…
Customers service very helpful information about the product.
2026年5月25日
DFS Furniture - Reading からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff is very friendly and provide a…
Staff is very friendly and provide a sincere help and advice
2026年5月24日
DFS Furniture - Reading からの回答
Hello Mohammad,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
So helpful and attentive
2026年5月23日
DFS Furniture - Reading からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service at DFS Reading
Excellent service at DFS Reading. The lady was very efficient. Asked if we needed help and let us look around and decide on our own. When a sofa was chosen she dealt with the sale very quickly and was very helpful.
2026年5月21日
DFS Furniture - Reading からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and welcoming made…
Very friendly and welcoming made everything clear during purchase
2026年5月23日
DFS Furniture - Reading からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
DFS make it easy
From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will definitely purchase from DFS again.
2026年5月23日
DFS Furniture - Reading からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great choice of products in showroom
Great choice of products in showroom. Staff were excellent,
2026年5月20日
DFS Furniture - Reading からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fab staff easy order
Aga was really helpful and managed to find us exactly what we needed on short notice and was conscious of keeping it all within our budget
2026年5月20日
DFS Furniture - Reading からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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