DFS Furniture - Reading レビュー 

Great selection at their showroom in Reading

Aga was really helpful and knowledgeable with all questions asked. She gave us all possible options with no pressure to commit to buy. In the end, we found the sofa combination we like and we’re happy we made a purchase. I would recommend a 10 out of 10 for Aga’s customer service interaction.

We were assisted in with our purchase today by Sarah, she approached us when we entered the store, explained where things were and what we needed to know about fabrics, colours, and seat combinations, then left us alone to wander and view. She kept a respectful distance while we browsed, and made it clear she was available for help when we needed it. We left the store as we had others to look around, but came back pretty quickly with our minds made up! Sarah was extremely helpful and really made the whole experience seem so easy and simple. She talked us through all the extras and finance, and explained in great detail the benefits of the additional insurance, she was very knowledgeable and clearly loves her job! We're really happy with our purchase, and wouldn't hesitate to recommend Sarah. We hope not to need another sofa for a long time, but will definitely recommend Sarah to help friends or family! What a superstar rep DFS have there!

The sales staff were very helpful but not "In your face" allowing you the space to make the right decisions and also allowing you to walk away.
They were well informed about the products and supportive

Excellent service

Member of staff Aga was patient and understanding with no high pressure sales techniques

Good customer service and on going care advice.

Excellent service in store and fast delivery.

The attention , help and knowledge shown to me today by Jonathan in the Reading DFS branch was excellent. The ease in choosing and ordering my new sofa was great. Thank you

Very friendly and courteous. Company very helpful. Great fast service

Aga provided an absolutely exceptional and highly personalised experience. She really took the time to understand exactly what we were looking for to fit our living room and thought about every single detail. Her attention, care, and professionalism made the whole shopping experience incredibly smooth and enjoyable. Nothing felt rushed, and her recommendations were thoughtful and perfectly tailored to our needs. Truly exquisite customer service — thank you, Aga!
10✨

Aga was amazing - great service!

Sarah was amazing from start to finish, not pushy or rushing us and couldn’t do enough to ensure we were happy
Give the woman a raise!

Shiv was very friendly, patient and enabled us to work through our questions so we could make our final decision on which sofas to buy. We did not feel rushed or given any hard sell, just given time. Great customer service.

Great customer service and support to find the right product

very helpful

Mohammed helped us find a great sofa today. He wasn’t pushy but advised us to upgrade the leather quality and add extra cover due to our pets.
Our order was double checked by his colleague before making our final payment.
Great service, thank you

Was greeted by Sarah. Had an idea what I wanted. Was given time to look around not pressured at all. Sarah was very happy with great knowledge and advice. The whole experience was a pleasure thank you Sarah